Jul 2, 2012
All you need to do is to scroll to the far left, choose create a new user, then sign in with the same PSN ID & Password you do now.
Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST
Live Chat Available Mon-Sat 6am-10pm PST & Sun 6am-8pm PST