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Jun 05 2011
By: WxMayhem First Son 1 posts
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Game install error code 80010038 after WelcomeBackPackage

9 replies 19396 views Edited Jun 5, 2011

Hello there,


I'm having some trouble after I have downloaded my 2 free games from the Welcome Back Package. I had to go install one of the games which is Little Big Planet but when I went to install the game it would only reach to 3% then an error message comes up saying "An error occurred during the install operation.(80010038)".

Then in my XMB > Game I would see a folder titled "Unknown" and it is has a corrupted date file in it.

So I was wondering what's going on?
What does the error code means?
And how can I fix this problem or whatsoever?

Thanks beforehand.

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First Son
Registered: 06/07/2011
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Re: Game install error code 80010038 after WelcomeBackPackage

Jun 7, 2011

Dude! I have the same problem! Seems to be something with corrupted data..
I've read and read but can't find an answer to this issue..

I've heard more people are having this issue, but not when installing a game, but when they are backing up their HDD.

Seems the only thing to do is go to safe recovery mode?

Please, post when you've found some solutions for this problem!

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First Son
Registered: 12/06/2008
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Re: Game install error code 80010038 after WelcomeBackPackage

Jun 9, 2011

You have to download it again. Only went up to 18% when installing telling me the error code with corrupt data. When I downloaded LittleBig Planet again it installed. So to download it again

1. Go under the Playstation Network tab

2. Select Account Management

3. Transaction Management

4. Download List

5. Select LittleBig Planet

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First Son
Registered: 10/09/2009
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Re: Game install error code 80010038 after WelcomeBackPackage

Jun 9, 2011

same problem with infamous

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First Son
Registered: 06/14/2011
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Re: Game install error code 80010038 after WelcomeBackPackage

Jun 14, 2011

I had the same problem. I thought that it was some problem during the download. So i modify from wireless to ethernet, and the problem continued.

The problems appeared when i did my register in the ps3 plus. After download some games, the error code 80010038 started. At the final, the XMB menu started freeze in a way that was impossible to do anything, even the back-up. Finally, i formated my HD to restore the system. The XMB worked again, but when i dowloaded the free game on ps3 plus, bingo, error 80010038.

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First Son
Registered: 06/07/2011
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Re: Game install error code 80010038 after WelcomeBackPackage

Jun 14, 2011

Your hard drive is corrupted if you keep on getting the error, sorry to tell you your going to need to buy a new HDD that's the only solution or be prepared for freezeZ slow loading not able to play online, you can by your self an HDD for less than $60 then haded instaled at Best Buy know faster than ever no error's or freezes!

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Gaming Beast
Registered: 01/03/2009
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Re: Game install error code 80010038 after WelcomeBackPackage

Jun 14, 2011

VictoricoRoman wrote:

You have to download it again. Only went up to 18% when installing telling me the error code with corrupt data. When I downloaded LittleBig Planet again it installed. So to download it again

1. Go under the Playstation Network tab

2. Select Account Management

3. Transaction Management

4. Download List

5. Select LittleBig Planet

this is the way to do it.  sony should have explained this or worked it better through the store.

some_text
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First Son
Registered: 01/08/2010
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Re: Game install error code 80010038 after WelcomeBackPackage

Jun 20, 2011

OMG! I am getting the same error! I downloaded the two black ops map packs and infamous successfully, but I receive that error message when I try to install any of them. I even downloaded them a second time! Still an error! I even reformatted my hard drive! Still nothing!

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First Son
Registered: 06/08/2011
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Re: Game install error code 80010038 after WelcomeBackPackage

Jun 21, 2011

I finally got Infamous to download completely and install it... but the game play has no sound! So much for the Welcome Back program....

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First Son
Registered: 10/01/2013
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Re: Game install error code 80010038 after WelcomeBackPackage

[ Edited ]
Oct 1, 2013

Umm well im trying to download orgins agins so maybe this stratagey works?

 

edit: old topic, locking.

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