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Nov 18 2013
By: theliquidchaos First Son 2 posts
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Fraudulent charges on account

15 replies 2131 views Edited Nov 18, 2013

My account was charged for 2 times for $50 at 4:07AM this morning.  I did not do this.  I have already filed a fraudulent charge claim with the bank and canceled my debit card.  Who do I need to contact to get these fraduelent charges removed.

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First Son
Registered: 06/23/2013
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Re: Fraudulent charges on account

Nov 18, 2013
Same thing happened to me last night. I woke up to a bunch of emails saying I made 3 purchases of $50 to the playstation store then someone bought FIFA and a bunch of other crap on my account.

I already changed my PSN password and I was going to removed my credit card from my account but it wasn't even listed on there. Not sure what I need to do to get this resolved.
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First Son
Registered: 11/18/2013
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Re: Fraudulent charges on account

Nov 18, 2013

I was able to get through to customer service.  They are going to review the issue and get back to me in 5-7 business days.  Now time to figure out how to fix the bank account. 

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Splicer
Registered: 02/22/2010
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Re: Fraudulent charges on account

Nov 30, 2013
Just saw this on my account. (3) $50 transactions to FIFA. I've never played or even owned a FIFA gave in my life. What the hell Sony?
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First Son
Registered: 11/30/2013
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Re: Fraudulent charges on account

Nov 30, 2013

The same thing has just happened to me, I was waiting in the 'live chat' queue since 5am, it just cancelled my chat request when I got to number one in the queue, stating that they were too busy. I can't get through on the phone either, it says to try again later.

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Splicer
Registered: 11/16/2013
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Re: Fraudulent charges on account

Nov 30, 2013
This does not sound good at all.
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First Son
Registered: 12/20/2008
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Re: Fraudulent charges on account

Nov 30, 2013

Just happened to me as well.  This is...disturbing.  I was just coming here to post this exact topic.

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First Son
Registered: 11/30/2013
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Re: Fraudulent charges on account

Nov 30, 2013

It happened to me last night.  I've been on hold trying to contact PS support for a while now.  I emailed them a couple of hours ago.  I also contacted American Express to dispute the charges.  It was the same pattern.  3 $50 charges within a minute.

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First Son
Registered: 12/10/2012
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Re: Fraudulent charges on account

Nov 30, 2013

Happened a few years back on my XBOX account. **bleep** punk charged FIFA on my game. Luckily he didn't have access to my debit card. Best bet is to change your password asap.

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First Son
Registered: 11/30/2013
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Re: Fraudulent charges on account

Nov 30, 2013

Yeah, the funny thing is my PS3 prompted me to change my password earlier this week, because Sony have been resetting any that have seen irregular activity. Then a few days later this happened, so now I've had to reset my password again.

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