I got the game a couple of days ago as a gift. After downloading everything it asked me to add the registration code in this form xxxx - xxxx - xxxx
I wrote the one I have on the back of the booklet but it says the code is invalid, I couldn't go past that or start the game. I tried redeem the code in psn and even in the xmb. I have contacted square enix and this was their answer
Regarding your request for account support. Please find your answer below.
We apologize for any problems you experienced obtaining the content. However the issue you are describing is a problem with the Sony Entertainment Network. Please contact Sony for further assistance. As the Sony Entertainment Network is a separate service, managed by Sony, we cannot provide any assistance for it.
Thank you for contacting the SQUARE ENIX Support Center.
What should I do? Thank you in advance.
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You need to contact Sony via phone or chat.
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