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Sep 19 2013
By: Ainnise First Son 1 posts
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Error when I try to buy gta5

5 replies 289 views Edited Sep 19, 2013
I got on my ps3 last night about midnight and tried to buy GtA 5 off the PSstore but then and even now everytime I try to purchase it I just get a message "an error has occurred" no number no nothing? **bleep** is going on did Sony pull the digital version from their store?
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Uncharted Territory
Registered: 03/12/2013
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Re: Error when I try to buy gta5

Sep 19, 2013

Ainnise wrote:
I got on my ps3 last night about midnight and tried to buy GtA 5 off the PSstore but then and even now everytime I try to purchase it I just get a message "an error has occurred" no number no nothing? **bleep** is going on did Sony pull the digital version from their store?

could be just temporarly down due to the high traffic on PSN, keep trying it will work

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PlayStation Support
Registered: 01/30/2013
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Re: Error when I try to buy gta5

Sep 19, 2013

Hi Ainnise,

 

Were you able make purchases on the PSN store before or is this your first purchase on the store?

 

If this is a payment information issue, these steps may help:

 

https://support.us.playstation.com/app/answers/detail/a_id/243

 

Thanks,

U--J

PlayStation Moderation and Support Guy @ www.playstationsupportforum.com
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First Son
Registered: 06/05/2012
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Re: Error when I try to buy gta5

Sep 21, 2013
Same issue here bro. Tried on both the PS3 and the PC. Nothing.
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First Son
Registered: 09/21/2013
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Re: Error when I try to buy gta5

Sep 21, 2013

Same over here too and I did the exact same as you, been trying for 2hrs now. Getting annoyed because at this time i cant even call support.

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First Son
Registered: 09/23/2013
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Re: Error when I try to buy gta5

Sep 23, 2013

I am also having this problem as well when I try to buy GTA5. I purchase all my games via the Psn store and I have never had this problem before. The credit card on file is also empty so it doesn't have anything to do with funds. So far I have checked the following:

 

-Credit card info (deleted it and re-entered it)

-Billing address

-Restarting

-Router and everything (i am signed into the PS network so it is working)

 

I would like to purchase this game but not sure why I am getting this error  and there isn't even a number to go with it. Any help would be appreciated thanks.

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