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PlayStation Community Manager
Registered: 08/02/2012
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Re: Error Code with Big Sky Infinity

Feb 11, 2013

InAnimateAlpha wrote:

I just saw that Big Sky Infinity will be in sale for Plus members. This issue still seems to be unresolved with the cross buy feature. I don't want to discourage folks from buying but being aware of any current issues helps 


I have some updates for you all! 

 

1) Please try redeeming your voucher codes now, it should work! If not, please let me know and then I'll go cry in the corner. 

 

2) Also, just FYI this issue should have been resolved Day 1 for anyone buying the game new. Unfortunately we were having problems figuring out why vouchers and such wouldn't work for those who did purchase it when bugged. If this is not the case and people have purchased it recently and the Vita version still isn't working, please let me know. 

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First Son
Registered: 08/18/2012
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Re: Error Code with Big Sky Infinity

Feb 11, 2013

I just tried redeeming the voucher code again and it didn't work on the PS3 or Vita stores. It gave the same error as before. I will try again after the store updates tomorrow and hopefully that will work better. 

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PlayStation Community Manager
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Re: Error Code with Big Sky Infinity

Feb 13, 2013

AshnakTheCrazed wrote:

I just tried redeeming the voucher code again and it didn't work on the PS3 or Vita stores. It gave the same error as before. I will try again after the store updates tomorrow and hopefully that will work better. 


Did you try again? Please let me know if you're still having issues. 

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First Son
Registered: 12/12/2012
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Re: Error Code with Big Sky Infinity

Feb 14, 2013

Just tried redeeming my voucher again from the PS3 and it gives the same error. Trying to just download the Vita version directly again.

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First Son
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Re: Error Code with Big Sky Infinity

Feb 14, 2013

Just tried again and I am getting the same errors as before.  

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PlayStation Community Manager
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Re: Error Code with Big Sky Infinity

Feb 19, 2013

AshnakTheCrazed wrote:

Just tried again and I am getting the same errors as before.  


Can you guys try once more? Hopefully it'll work this time. Sorry for all the trouble. 

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First Son
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Re: Error Code with Big Sky Infinity

Feb 20, 2013

It worked! :smileyvery-happy: I downloaded it to the PS3 and copied it over and it runs fine on the vita. Thanks for sticking with the issue. 

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First Son
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Re: Error Code with Big Sky Infinity

Feb 20, 2013

cheshire__smile wrote:

AshnakTheCrazed wrote:

Just tried again and I am getting the same errors as before.  


Can you guys try once more? Hopefully it'll work this time. Sorry for all the trouble. 


Voucher worked this time. Thanks for all of your help 

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Splicer
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Re: Error Code with Big Sky Infinity

Feb 20, 2013

My voucher's still not working. :smileysad:

 

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PlayStation Community Manager
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Re: Error Code with Big Sky Infinity

[ Edited ]
Feb 20, 2013

GA_G8R wrote:

My voucher's still not working. :smileysad:

 


I'm having our team look into why they still aren't working for most people, but yours should be fixed now too! Try again :smileyhappy:

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