I was directed by phone support to "message a moderator" on the forums here. I still don't see any good way to do that specifically, so I will just post a message here and cross my fingers.
Several months ago I was out of town visiting family for a wedding all of whom have PS3s. We did not yet have a PS3, but I knew that sooner or later we would be getting one, so I went ahead and created my PSN account there. Fast forward to a couple of weeks ago when we (finally) were able to get our own PS3. I set it all up, and logged in with me pre-existing PSN account just fine with one exception: @Home tells me that I am too young to log in. From various other places, I gather that somehow my account is marked as a sub-account—likely because I created it while logged in on another account (not that I knew any of these limitations at the time); I know it's not my age (I'm 36).
Is it possible that my account can be fixed so that I can log in?
I suspect that the answer is going to be what I seem to be seeing all over: "create a new account." If that is the case then, I have to be honest, that really pisses me off (as much as trivial entertainment can, at least). I have already earned trophies, connected with friends and family, and have managed to get the exact user name that I wanted (which matches my Xbox account and other account logins). I really really do not want to give up the user name—so much so that I would definitely forego @Home or any other services if using them means giving up my account name.
I hope, though, that this can be fixed easily.
Thanks for any help.
Let me know if either of these help.
I will try adjusting the parental settings when I get home... I did turn them all on for the kiddos—which is a whole other topic regarding obscure settings. Maybe if I crank them up I will be able to log in? If that works, will I have to keep the settings turned off, or will I be able to turn them back on? I guess I'll find out tonight!