Dec 17 2013
By: lAngelmib First Son 1 posts
Accepted Solution

Email account been deleted

1 replies 219 views Edited Dec 17, 2013

Hi Sony,


I have forgotten my PSN password and requested a to change my PW. But Yahoo had de-activate mine Yahoo email account permanently due to more then 12months did not log-in.


I  just purchase a set of PS4 this morning and wish to use promotional code for Digital Copy of Call Of Duty: Ghost that was input into the account almost 2 month ago and the account do have a balance of $20+ just entered.


Is there anything PSN could do to resolve this problem?



I been waiting for the Live Chat from Contact Support for almost 45 min but is still status busy


LIVE CHAT - Please Wait. Currently Busy.
Sorry, agents are unavailable at this time.

Message 1 of 2 (219 Views)
MVP Support
Registered: 04/12/2010
19750 posts

Re: Email account been deleted

Dec 17, 2013

If you cannot access your e-mail account and can't remember your password then SONY Customer Service is your only option, either via voice or live chat.



** Use a unique password for your PSN ID - one you don't use anywhere else **
** Engage brain before putting mouth in gear ** ** two-step verification - use it **

MVP Terms and Conditions ________________(=^‥^=)________________ Forum Rules of Conduct
========== SONY Customer Service 800-345-7669 or Link to Live Chat ==========

Message 2 of 2 (211 Views)