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Dec 17 2013
By: lAngelmib First Son 1 posts
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Email account been deleted

1 replies 199 views Edited Dec 17, 2013

Hi Sony,

 

I have forgotten my PSN password and requested a to change my PW. But Yahoo had de-activate mine Yahoo email account permanently due to more then 12months did not log-in.

 

I  just purchase a set of PS4 this morning and wish to use promotional code for Digital Copy of Call Of Duty: Ghost that was input into the account almost 2 month ago and the account do have a balance of $20+ just entered.

 

Is there anything PSN could do to resolve this problem?

 

P.S

I been waiting for the Live Chat from Contact Support for almost 45 min but is still status busy

 

LIVE CHAT - Please Wait. Currently Busy.
Sorry, agents are unavailable at this time.

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Re: Email account been deleted

Dec 17, 2013

If you cannot access your e-mail account and can't remember your password then SONY Customer Service is your only option, either via voice or live chat.

 

Sorry.

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