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Sep 23 2013
By: Mayer37 First Son 2 posts
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Ea sports season ticket pass refund

5 replies 373 views Edited Sep 23, 2013

Hello, I was not aware that auto renewal was off. How can I get a refund? It was renewed 2 days ago and I havent use it.

 

Thanks a lot

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MVP Support
Registered: 01/09/2010
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Re: Ea sports season ticket pass refund

Sep 23, 2013

Welcome to the PlayStation Community.

 


Mayer37 wrote:

Hello, I was not aware that auto renewal was off. How can I get a refund? It was renewed 2 days ago and I havent use it.

 

Thanks a lot


Sorry but all sales are generally final from the PS Store & no refunds are given, it matters not that you haven't used it.

Here's the phone number for Sony customer support in the US, ask them to submit a refund request on your behalf, but there are no guarantees it will be given, the error was after all your own.

 

Alternatively if you would rather chat live with someone please click on the 'live chat' link in my signature.

 

Good Luck!

 

Phone Icon

 

PHONE 800-345-SONY
Mon - Sun 6:00AM - 10:00PM Pacific
 

BRIT-KO

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Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
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First Son
Registered: 09/23/2013
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Re: Ea sports season ticket pass refund

Sep 23, 2013

Thanks for the help. I will try calling. However I do not think it was my error. The service was set automatically to auto renewal, I was not aware of that when I sign up

 

thanks

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MVP Support
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Re: Ea sports season ticket pass refund

Sep 23, 2013

Mayer37 wrote:

Thanks for the help. I will try calling. However I do not think it was my error. The service was set automatically to auto renewal, I was not aware of that when I sign up

 

thanks


You're welcome.

 

Before you call & complain about the auto-renewal thing you should be aware that auto-renewal is turned on by default for all or most subscriptions services & i have to tell you that it clearly said so when you signed up, so sorry but the error, although you were not aware of it & missed the notice was your own.

 

BRIT-KO

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Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST
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First Son
Registered: 09/23/2013
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Re: Ea sports season ticket pass refund

Sep 23, 2013

I have exactly the same issue. I was most certainly not given notice of this renewal via email prior to this happening and charging money from my account. I no longer even own any EA Sports products. This service is utterly useless to me.

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Uncharted Territory
Registered: 03/12/2013
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Re: Ea sports season ticket pass refund

Sep 23, 2013

you were not aware of it only because you decided no to read that huge terms of service agreement most people just hit accept to without reading

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