08-18-2013 10:46 AM - edited 08-18-2013 10:50 AM
So I just bought Disney Infinity this morning for my son and am already having problems. It set up fine. We completed the intro without freezing. When we finally got to the Toy Box to start playing the game that is when we had problems with the characters not working. Most of the time to problem was limited to the characters not moving, but the rest of the game was still operating fine. It woudl still talk and other things would move. At one point when it froze the sound stopped working. So I had my son play a couple of other games, he didn't have a problem. Right now he is playing Disney Infinity by himself though, and has been for about 15-20 min. and it hasn't frozen. So the problems we had earlier was when I was playing with him. Not sure if that is making a difference. I sent a message to technical support on the Disney Infinity website also. Is anyone else having this problem or does anyone have any suggestions?
Edit: I take it back, it did finally freeze on him. Just later.
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08-18-2013 11:01 AM
Having the same issue here. Got through the tutorial fine, but it froze once I picked an adventure from the Toy Box and then after that when we tried another character the character would only walk a few steps before freezing. Pretty frustrating from a new game.
08-18-2013 11:11 AM
At least I'm not the only one. It's weird, because when it gives us problems the characters are even still moving their arms and swinging swords and talking. But no matter what button we press on the controller we can't do anything to the game besides quit it.
08-18-2013 11:12 AM
Exactly the same issue. Checked Twitter and other PS3 users seems to be having the same issue. I sent an e-mail to Disney troubleshooting as well. The store we bought it from suggessted we uninstall & re-install and it's working...for now. But it sounds like yours worked for a while and then stopped. Fingers crossed! Maybe they come out with a patch.
08-18-2013 11:18 AM
WOW so I am not the only one that has been having this problem. When our game freezes its when i hit start or go to one of those certain boxes where you spawn in the toy box. If anyone has any help or guidance on this issue please post to help us out. I emailed disney as well to see that they say.
08-18-2013 11:19 AM