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Fender Bender
Registered: 11/15/2007
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Re: DNS error 80710102 resolved

May 24, 2011

what type of connection are you using ?

Try this reset the router, there is a hole in front use a tooth pick and hold for about 10 sec, you will have to set the router up again so make sure you have all your internet info, the other thing on the router turn off UPnP ( plug and play ) and turn of the media server off on the PS3

"You are in a maze of twisty passages, all alike."
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First Son
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Re: DNS error 80710102 resolved

Feb 27, 2012

i have the same problem have  tried 3 days worth of changing ip  default  primary and secondary dns   getting same results it gets the ip but no connection  have tried get on netflix  the net  youtube  cod online  psn and no good results at it   could it be maybe my router took a crap  im using a wrt54gs2 v1  sharing my connection from laptop using vista  to the router n wired ps3  it been working good till 3 days ago   all my laptops connect fine    please help 

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First Son
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Re: DNS error 80710102 resolved

Aug 13, 2012
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First Son
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Re: DNS error 80710102 resolved

Oct 1, 2012

hello i have the same problem with DNS error 80710102 and i do not resolving this problem can you help me plese i have ubee cable modem from time warner cable . THANK YOU

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First Son
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Re: DNS error 80710102 resolved

Oct 1, 2012
i resolved it buy switching to dhcp, manually entering my ip as 192.168.1.105, then manually entering my dns. oh yeah and i reset my router and modem before i did that. hope that helps
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First Son
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Re: DNS error 80710102 resolved

Oct 1, 2012

i resolved it buy switching to dhcp, manually entering my ip as 192.168.1.105, then manually entering my dns.  oh yeah and i reset my router and modem before i did that.  hope that helps

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Hekseville Citizen
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Re: DNS error 80710102 resolved

Apr 9, 2014

Yes, this is generally a workable solution for DNS problems but, for some bizarre reason, it wtarted giving me connection issues AGAIN after I changed over to the universal DNS numbers (the ones you linked to).

 

I have, however found some DNS numbers which are supposedly even better than those - tend to keep your computer/router from blocking most stuff - it's google's universal DNS numbers, which are 8.8.8.8 for primary, and 8.8.4.4 for secondary.

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Hekseville Citizen
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Re: DNS error 80710102 resolved

Apr 9, 2014

Why would manually entering your IP address help if your router assigns it automatically? I'm just asking because I've been having some connection issues and I wonder if this could possibly help me.

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Hekseville Citizen
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Re: DNS error 80710102 resolved

[ Edited ]
Apr 9, 2014

I apologize for the triple posts hopefully a mod can merge my posts, but I just remembered something. I called into Sony support and waited for a half hour on hold to talk to this chick about my conneciton problem, told me "she had seen nothing like it", so when I asked for her suproervisor, he refused to talk to me, saying my error code indicated a problem with my connection, and that was that - no further help except telling my to reset my router (no sh*t) Sony. At one point they told me that because my conneciton runs about 7 Mbps (just moved into a fairly rural area for a few months), it wouldnt work because it needs to be above 10 Mbps. Ridiculous. I've run it succesfully at speeds ranging from 1.5 Mbps up to 25 Mbps at University,

 

When I mentioned it might be an issue I could address my accessing my router, she didn't even know what I was talking about. It turned out, the issue was related to router settings - a firewall and then DNS settings that were messing stuff up. They never mentioned this even once. I gotta say Sony, you need some people that actually understand networking for your Playstation Network technical support (Yes, I called the Network support specifically). Unbelievable incompetent, especially since it's suposed to be their "area of expertise". I honestly could have done a better job - I could have at least told them how to access their router, although at the time I wasn't aware DNS issues were the problem. Still, a huge thumbs down (again) from me for Sony's tech support. Seemed like she just wanted me off the line and she didn't even know what she was talking about - she just knew how to look up error codes and give thoughtless, scripted responses to my questions. It was absurd, really.

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