Reply
Dec 18 2013
By: ossiecastro5 Ghost of Sparta 13508 posts
Offline
Accepted Solution

Cloud Storage Problem (NEED HELP)

9 replies 201 views Edited Dec 18, 2013

It's been over 24 hours and I cannot acces the files in my cloud storage. It appears empty. Yet, the file space is 993 out of 1024 MB. What do I do? I have so many important files in there!?

Message 1 of 10 (201 Views)
Reply
0 Likes
Ghost of Sparta
Registered: 07/27/2012
Offline
13508 posts
 

Re: Cloud Storage Problem (NEED HELP)

Dec 18, 2013

*bumps* I really need help with this!? Please?

Message 2 of 10 (194 Views)
Reply
0 Likes
Treasure Hunter
Registered: 06/12/2013
Offline
5476 posts
 

Re: Cloud Storage Problem (NEED HELP)

Dec 18, 2013
Call Support. With a quickness. I have never heard of this happening.

Grindhead_Jim

Message 3 of 10 (193 Views)
Ghost of Sparta
Registered: 07/27/2012
Offline
13508 posts
 

Re: Cloud Storage Problem (NEED HELP)

Dec 18, 2013

Grindhead_Jim wrote:
Call Support. With a quickness. I have never heard of this happening.

THis is unnatural? Goog grief.  -_-

 

I'll call support. Thanks!

Message 4 of 10 (189 Views)
Reply
0 Likes
Wastelander
Registered: 11/30/2008
Offline
811 posts
 

Re: Cloud Storage Problem (NEED HELP)

Dec 18, 2013

What platform are you trying to access it from? On PS3 I had something similar. I had to turn off automatic updates and then turn it back on. 



Please, no blank friend requests - let me know who you are!


Playstation MVP Terms & Conditions
Message 5 of 10 (187 Views)
Ghost of Sparta
Registered: 07/27/2012
Offline
13508 posts
 

Re: Cloud Storage Problem (NEED HELP)

Dec 18, 2013

I'll try that before contacting support. Thanks!

Message 6 of 10 (185 Views)
Reply
0 Likes
Highlighted
MVP Support
Registered: 03/01/2010
Online
24534 posts
 

Re: Cloud Storage Problem (NEED HELP)

Dec 18, 2013

Grindhead_Jim wrote:
Call Support. With a quickness. I have never heard of this happening.

Don't panic. This isn't unheard of. Upload a new file to the cloud and everything will reappear. It's a strange glitch but not unsolveable or system breaking. I doubt Support would even know what to do. They'd probably recommend sending it for repair.

Message 7 of 10 (169 Views)
Ghost of Sparta
Registered: 07/27/2012
Offline
13508 posts
 

Re: Cloud Storage Problem (NEED HELP)

Dec 18, 2013

ne1atall wrote:

Grindhead_Jim wrote:
Call Support. With a quickness. I have never heard of this happening.

Don't panic. This isn't unheard of. Upload a new file to the cloud and everything will reappear. It's a strange glitch but not unsolveable or system breaking. I doubt Support would even know what to do. They'd probably recommend sending it for repair.


I went to contact support right before you posted this and they said the same thing. It works! Now I have a lot of downloading to do. Thanks!  Smiley Very Happy

Message 8 of 10 (161 Views)
MVP Support
Registered: 03/01/2010
Online
24534 posts
 

Re: Cloud Storage Problem (NEED HELP)

Dec 18, 2013
Message 9 of 10 (159 Views)
Treasure Hunter
Registered: 06/12/2013
Offline
5476 posts
 

Re: Cloud Storage Problem (NEED HELP)

Dec 19, 2013

ne1atall wrote:

I'm a little surprised Support knew. I wish I could give them Kudos. Smiley Happy


Don't sweat it.  I'll just give you twice as many. 

Grindhead_Jim

Message 10 of 10 (139 Views)
Reply
0 Likes