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Nov 17 2013
By: II-TiTaN-II Splicer 81 posts
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Cant connect to psn but internet works. Can anyone help.

8 replies 6316 views Edited Nov 17, 2013

So I bought my PS4 downloaded the first update at my home and everything worked properly. I went to a hotel where I'm going to be staying at for the next couple weeks and it has one of those wifi setups where you have to go in and put your room number in and stuff. And tried to connect to PSN but it won't work. I used to do this all the time on my PS3 and had no problems but it just wont seem to work on my PS4. I can browse the web and everything it just wont connect.

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First Son
Registered: 11/17/2013
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Re: Cant connect to psn but internet works. Can anyone help.

[ Edited ]
Nov 17, 2013

I'm JUST getting this problem...or this problem has reappered again for me at least. It won't detect my usual connection and and I couldn't even be typing/posting this if my WIFI didn't work lolz. I shut my PS4 off and will try again later.

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Splicer
Registered: 02/17/2010
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Re: Cant connect to psn but internet works. Can anyone help.

Nov 17, 2013

So just talked to support and I get error code  CE-33992-6 and NW-31485 and they have no idea what that is Smiley Sad

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First Son
Registered: 11/16/2013
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Re: Cant connect to psn but internet works. Can anyone help.

Nov 17, 2013

So many errors and problems. I hate console launches :c 
Just have to wait for the patches and PSN upgrades to handle the stress.

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Splicer
Registered: 02/17/2010
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Re: Cant connect to psn but internet works. Can anyone help.

Nov 18, 2013

And i still cant connect to psn Smiley Sad

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First Son
Registered: 11/19/2013
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Re: Cant connect to psn but internet works. Can anyone help.

Nov 19, 2013
i have the same problem on my vita
can't connect to psn from my vita
with a computer it work
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First Son
Registered: 12/02/2013
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Re: Cant connect to psn but internet works. Can anyone help.

[ Edited ]
Dec 2, 2013
I have the same issue that begin today. When I test connection on my ps4 it writes IP address successful and internet failed.. But on my ps4 internet browser works and I can surf on the internet well enough. Isn't it weird. And when trying to sign in psn it gives the error nw-31485-1 I hope they begin to find solution. I bought my ps4 on 29th November and I am living in Russia.I did the update first day. And since the first day I was having the problem of online squad check with my Fifa14 game. Today another issue come up. I feel myself uncomfortable and the question is why no solutions yet? I have friends in USA having those problems since 15th of November.
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First Son
Registered: 12/02/2013
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Re: Cant connect to psn but internet works. Can anyone help.

Dec 3, 2013

My problem still existsSmiley Sad Is it because of my router or not i can not figure it out. Anybody knows why this issue can occur? Please help...

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Splicer
Registered: 09/17/2013
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Re: Cant connect to psn but internet works. Can anyone help.

Dec 7, 2013

Do a connection test. If you get an IP, and no internet connection, add your PS3's IP to the connected devices list on your network service provider's domain. If you get internet and an IP, but can't connect to PSN, your netwokr firewall may be blocking Port 1935. I can help anyone do this if you want. (I will need remote acess to your laptop/computer if I have permission.


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