Reply
Highlighted
May 16 2013
By: F4RR0C0 First Son 2 posts
Offline

Cant activate my gift on psn !

3 replies 136 views Edited May 16, 2013

I have been trying to activate the gift where you buy 50 dollars you receive 10, i click on the message but it gets me an error saying that: the code you entered may not be correct or may no longer be valid. please check your entries. does anyone had the same problem ? does anyone knows how to solve it ? 

Message 1 of 4 (136 Views)
Reply
0 Likes
MVP Support
Registered: 08/04/2009
Online
5560 posts
 

Re: Cant activate my gift on psn !

May 16, 2013

F4RR0C0 wrote:

I have been trying to activate the gift where you buy 50 dollars you receive 10, i click on the message but it gets me an error saying that: the code you entered may not be correct or may no longer be valid. please check your entries. does anyone had the same problem ? does anyone knows how to solve it ? 


"may no longer be valid" is probably the issue.  Check the expiration date given where you received the code.

Message 2 of 4 (125 Views)
Reply
0 Likes
First Son
Registered: 05/16/2013
Offline
2 posts
 

Re: Cant activate my gift on psn !

May 16, 2013

It says until may 20 

Message 3 of 4 (123 Views)
Reply
0 Likes
Shinra Executive
Registered: 01/09/2010
Online
35895 posts
 

Re: Cant activate my gift on psn !

May 17, 2013

F4RR0C0 wrote:

It says until may 20 


I know it sounds silly, but make sure you're entering the code correctly, you'd be amazed at how many get '0' & O' mixed up!

 

If you're definitely sure it says expires May 20th 2013, contact Sony customer support using the number below & see if they can assist you further, alternatively if you prefer click the 'live chat' link' in my signature to chat to a live support agent.

 

Good luck.

 

Phone Icon

PHONE 800-345-SONY
Mon - Sun 6:00AM - 10:00PM Pacific

 

BRIT-KO

Message 4 of 4 (109 Views)
Reply
0 Likes