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Jan 21 2013
By: Ayyom299 First Son 2 posts
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Can't retrieve my password

3 replies 316 views Edited Jan 21, 2013

Last time I checked my password was correct, and then something happened to PSN about reset everything or something. But then I can't retrieve my old account password? I click on the forgot my password, yet my DOB was incorrect?!!!!! What happened! Now all my trophies and everything lost.. Need help thanks..

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Shinra Executive
Registered: 01/09/2010
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Re: Can't retrieve my password

Jan 21, 2013

Ayyom299 wrote:

Last time I checked my password was correct, and then something happened to PSN about reset everything or something. But then I can't retrieve my old account password? I click on the forgot my password, yet my DOB was incorrect?!!!!! What happened! Now all my trophies and everything lost.. Need help thanks..


Welcome to the PlayStation Community.

 

You mean you put a fake DOB in when you set the account up?

 

If so you'll have to contact Sony CS about this if you want to try to get your accout back.

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First Son
Registered: 01/21/2013
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Re: Can't retrieve my password

Jan 22, 2013

Welcome to the PlayStation Community.

 

You mean you put a fake DOB in when you set the account up?

 

If so you'll have to contact Sony CS about this if you want to try to get your accout back.

 

 

hai BRIT-KO
thank you. I never put a fake DOB, or maybe by that time I accidentally put in a wrong DOB. 

Do you have a direct link about Sony CS? 

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Shinra Executive
Registered: 01/09/2010
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Re: Can't retrieve my password

Jan 22, 2013

Ayyom299 wrote:

Welcome to the PlayStation Community.

 

You mean you put a fake DOB in when you set the account up?

 

If so you'll have to contact Sony CS about this if you want to try to get your accout back.

 

 

hai BRIT-KO
thank you. I never put a fake DOB, or maybe by that time I accidentally put in a wrong DOB. 

Do you have a direct link about Sony CS? 


Here ya go:

 

http://us.playstation.com/corporate/contactus/

 

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