09-16-2012 06:23 AM
I can't seem to remember the password to one of my other accounts.
When I click on "Forgot My Password", it asks me to confirm my birth date, which I did, but it tells me it's incorrect.
I still have access to the email address associated with the PSN account. Is there any other way to reset my password without entering my birthdate?
09-17-2012 03:20 PM
I provided a fake email address, birthday, and or other identifying information and don't remember it If you are unable to successfully set a new password using the methods provided, you will have to contact PlayStation support. Before doing so, please have your: Online ID Sign-in ID (email address) Console serial number