I can't seem to remember the password to one of my other accounts.
When I click on "Forgot My Password", it asks me to confirm my birth date, which I did, but it tells me it's incorrect.
I still have access to the email address associated with the PSN account. Is there any other way to reset my password without entering my birthdate?
I provided a fake email address, birthday, and or other identifying information and don't remember it If you are unable to successfully set a new password using the methods provided, you will have to contact PlayStation support. Before doing so, please have your: Online ID Sign-in ID (email address) Console serial number
Yea this is an old post, but ill respond to this anyway.
why are you telling people to sign in and get information from their account, in order to be able to sign in? Does that make sense to you? If we can't sign in BECAUSE we don't have the birthdate info, how the heck are we going to sign in and get the info? "
-"The next time use real information"
..Maybe some people don't want huge networks that are prime targets for hackers to have all of our actual information on hand