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Sep 16 2012
By: GAMESHARQ Uncharted Territory 1849 posts
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Can't remember my password or birthdate, what can I do?

4 replies 18797 views Edited Sep 16, 2012

I can't seem to remember the password to one of my other accounts.

 

When I click on "Forgot My Password", it asks me to confirm my birth date, which I did, but it tells me it's incorrect.

 

I still have access to the email address associated with the PSN account.  Is there any other way to reset my password without entering my birthdate?

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MVP Support
Registered: 03/01/2010
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Re: Can't remember my password or birthdate, what can I do?

Sep 17, 2012

I provided a fake email address, birthday, and or other identifying information and don't remember it If you are unable to successfully set a new password using the methods provided, you will have to contact PlayStation support. Before doing so, please have your: Online ID Sign-in ID (email address) Console serial number

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Hekseville Citizen
Registered: 08/04/2012
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Re: Can't remember my password or birthdate, what can I do?

Sep 18, 2012

I think this can help you  Smiley Wink

http://www.ehow.com/how_8106104_out-birth-date-psn.html

The next time use real information

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First Son
Registered: 09/04/2015
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Re: Can't remember my password or birthdate, what can I do?

Sep 4, 2015

Yea this is an old post, but ill respond to this anyway.

why are you telling people to sign in and get information from their account, in order to be able to sign in? Does that make sense to you? If we can't sign in BECAUSE we don't have the birthdate info, how the heck are we going to sign in and get the info? " 

 

-"The next time use real information"

 

..Maybe some people don't want huge networks that are prime targets for hackers to have all of our actual information on hand

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MVP Support
Registered: 03/14/2009
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Re: Can't remember my password or birthdate, what can I do?

Sep 4, 2015

you can give them fake into but you need to verify said fake info if your info does not match what you gave them then guess what no way to get said account back Smiley Wink.necroposter.jpg

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