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Apr 28 2013
By: openjr First Son 3 posts
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Can't redeem $50 gift card

6 replies 299 views Edited Apr 28, 2013

Hello, I bought this card from Amazon and got the code but the moment I try to use it, it gives an error and says the code is invalid or already used, is there a way to get some help on this?

 

Thanks so much

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MVP Support
Registered: 01/09/2010
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Re: Can't redeem $50 gift card

Apr 28, 2013

openjr wrote:

Hello, I bought this card from Amazon and got the code but the moment I try to use it, it gives an error and says the code is invalid or already used, is there a way to get some help on this?

 

Thanks so much


Welcome to the PlayStation Community opemjr.

 

The first thing to do is to make sure you're entering the code correctly, you'd be amazed how many people confuse '0' for 'O', also you need to be certain the code was activated by Amazon, it would be unusual for Amazon to have not done this but it's worth checking.

 

I don't know where you're trying to enter the card, directly on your PS3 or elsewhere, have you tried doing so online or through the online Store?

 

BRIT-KO

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Monster Hunter
Registered: 02/28/2013
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Re: Can't redeem $50 gift card

Apr 28, 2013

Is there 3 systems activated on your account? Because if there is that probably the reason why. From past experience all I did was cash it in on a different account. Hopefully that solves your issue. Smiley Happy

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First Son
Registered: 04/28/2013
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Re: Can't redeem $50 gift card

Apr 28, 2013

Yes, I made sure I was entering the code properly because I tried to redeem the card using this page: https://account.sonyentertainmentnetwork.com

And copying each 4 characters that appear on my order so there is no chance that I'm inserting the wrong code Smiley Sad

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First Son
Registered: 04/28/2013
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Re: Can't redeem $50 gift card

Apr 28, 2013

Nope, I have only used my account on this system, also Amazon said it was a problem of Sony, not theirs.

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First Son
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Re: Can't redeem $50 gift card

Apr 28, 2013

Hello, I'm having this exact same problem, yesterday I bought a $50 psn pre paid card and it keeps telling me "funds could not be added to your wallet" when trying to redeem it.

Already tryied to do it from the ps3 and from the web, also made sure I was typing it correctly, and the card is from the same region as my account.

 

 

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Keyblade Wielder
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Re: Can't redeem $50 gift card

Apr 29, 2013

If you are still having issues with this I would suggest contacting customer support directly via a method here: http://us.playstation.com/support/contact_options/index.htm

 

They can help with codes and will be able to tell what is going on with the code specifically. Good luck!

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