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Jun 23 2011
By: xeroldin2 First Son 1 posts
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Can't access the email address - can I still update my password?

1 replies 187 views Edited Jun 23, 2011

Hello - I'm hoping someone can help me here.

When my playstation network account was made a while back, I accidently made it with the email address mattjevans@live.com. This email address does not exist.

Now, thanks to the security problems, I have to change my password to keep using PSN. Unfortunately I can't get to the emails that you need to go through to reset it.

Ideally I would like to have my trophies etc on a current working account that I can get online with, go on Home and online games etc - is there any way I can do this?

I'm still playing games on my original "Xeroldin" account, but having to use this "Xeroldin2" to use this forum

If anyone has any ideas, any help would be greatly appreciated

Many thanks

~Matt

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Big Daddy
Registered: 03/10/2008
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Re: Can't access the email address - can I still update my password?

Jun 23, 2011

If you cannot change your password on your PS3, then you'll have to call Sony and get them to help you out.

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