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First Son
Registered: 10/16/2012
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Re: Can't Download The Walking Dead Episode 2...

Oct 16, 2012

Well, at least they realize it's not user error or internet, and should do something about it now.
Thanks KPB17, I was just about to ask if anyone had an update about this.

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Lombax Warrior
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Re: Can't Download The Walking Dead Episode 2...

Oct 17, 2012

KPB

 

Thanks for the update.

 

At least NOW I know THEY know.

 

It would be nice if they had someone responding to us on these forums!


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First Son
Registered: 10/17/2012
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Re: Can't Download The Walking Dead Episode 2...

Oct 17, 2012

having the same issue . i actually called customer support and the rep put in a refund request for me.

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First Son
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Re: Can't Download The Walking Dead Episode 2...

Oct 17, 2012

No Go Yo.

Yup.
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First Son
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Re: Can't Download The Walking Dead Episode 2...

Oct 17, 2012
No problem guys, hope they fix it soon, sounds like they are working to resolve it. Can't wait to play the next episode...
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First Son
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Re: Can't Download The Walking Dead Episode 2...

Oct 17, 2012

I was able to speak with someone at customer service, they aknowledged that this is something that they are aware of and are working to get it resolved.  The estimated that they would have it fixed and available for download at some point this evening, but as of this minute it is still not available.  I'm not holding my breath, but hopefully they will get it fixed soon.  I was hoping to play the episodes in order in between games, but i may have to put them off until later.  Any one think they will get it resolved before episode 5 comes out? 

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First Son
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Re: Can't Download The Walking Dead Episode 2...

Oct 17, 2012

Glad im not the only one with this issue..... put it off for awhile so i could download them all at once! total mistake

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First Son
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Re: Can't Download The Walking Dead Episode 2...

Oct 17, 2012

I just received a response from customer service via e-mail stating that they are aware it's a widespread issue and are working on a refund which takes 10-15 days.  I wonder if any one else who has had this problem in the past knows if they refund you and you still get the content for your inconvenience or do they refund you and you have to buy it all over again when it's working?

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First Son
Registered: 12/23/2008
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Re: Can't Download The Walking Dead Episode 2...

Oct 17, 2012

i contacted customer support and they put in a refund request....i recommend everyone do the same....they could not give me an eta as to when it would be available.....and had no answer as to whether i would have to pay for the content again...i dont think we should have to, butt this sony we are talking about so who knows....

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First Son
Registered: 10/17/2012
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Re: Can't Download The Walking Dead Episode 2...

Oct 17, 2012
I just got on the game and my Episode 2 "download" button has changed to a "coming soon" button. So I guess that means they are working on getting it working now. I sure hope so.
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