PlayStation®Network Support

[TB7681]

It's not you credit card info or address people, I have sent a received several emails to Sony. Basically they said check your info. if that doesnt work theres nothing else they can do about it, go buy a network card. These are basically exact words, their customer service is usless and unsatisfactory. They will make more money on network cards so why fix the wallet issue if everyones buying cards. Not to mention the now very long outage of PSN they need to be kissing customer a$$ right now just to keep us from going to XBOX, which I've been considering.

[Stevenb]

adding funds is under account manager and the account manager iis part of the network so you can't add funds until the network is up.

[TB7681]

This has been going on for months, has nothing to do with the outage.

[Stevenb]

o.k. my bad sorry

[TB7681]

I got the info from Sony support, they make it sound like it's our error which is entirely untrue, just something we will have to put up with or switch to XBOX. Basically one day I could adds funds no problem and the next nothing and I did not change one thing on my account, so yeah it's their fault. Like I said before, let people be able to add $5 at a time or make them pay $20 a pop for a card...you do the math. I am however thinking serioulsy about getting a XBOX just for online gaming, yeah microsoft hardware is garbage but I think their online software is more solid, just my opinion.

[TB7681]

No problem Stevenb, I wasn't being a jerk, just saying...besides Sony is all sorts of F'd up right now anyways. Maybe Gamestop has a trade-in special going right now...lol

[jaecharlez]

I am Seriously on the verge of swapping to XBOX 360 sony need to get there act together how can it be

a error with my card or something at my end When thousands of people are having the same problem.

[crystalez]

the problem for me is that i have an international card with a us address (not my fault if i live in a different country that my card..even tho it used to work before), by i found out that you can add funds tru this website http://www.qriocity.com/us/en/ (if i add fund with an address from the card country it works, but then i want to buy something in the us store..)

[crystalez]

well nevermind..for whatever reason it doesnt work anymore..i was able to put all the cc info..then i delete to try different cards, and now it wont let me add anything..

[Boffo97]

Been having the same issue for 3 days now with a prepaid card.

Tried it through my PS3, MediaGo and Qriocity. All 3 give the error that funds could not be added to my wallet.