I had this problem with an apartment number. My address normally (as in on my statements...) looks like this:
1234 North Really Long Street Name
Reading this thread I tried to put it all in one line (didn't fit) so I ended up with this:
1234 North Really Long Street Name 123
Strangely that worked even though it does not actually exactly match the address on my credit card. I'm not even sure if putting the apartment number on there was necessary at all but it worked! Too bad it is now too late to start playing Flower tonight
I tried every suggestion in this thread. I still got no where. I called Sony and the customer service representative I called said "Sometimes the PO Box addresses just don’t work. The only suggestion I can make is that you use a different credit card or go buy a PlayStation Network Card."
I find this totally unacceptable and inexcusable.
Read my post about it on my blog.
As I said in my post I use this card all over the place, both online and offline without any problems at all.
Someone really needs to get this crap fixed.
i had this problem alot aswell....although, i believe i just fixed it. there are a few things that could mess it up though, such as the following:
if the cardholder name has a middle initial on it, try removing it. this is the one that fixed my problem.
if your street name is "something drive" use dr. instead of drive (use the period too)
my postal code has a space separating it into 2 groups of three, i dont know if this even affects it though.
Good luck with my tips!
I've been trying to add my Visa debit-card for the past two months to no avail. I've initiated discussions with the support folks, who, after keeping me waiting several days for a response, will eventually get back to me with a canned response. I've spoken to the folks at Sony, and while they are a helpful bunch, insofar as they obviously want to help, they're ultimately just as innefectual as the online support is at the end of the day. They invariably end up giving me canned responses too, and it's frustrating. I've done everything they've suggested, over and over again. I've followed every step to a tee, and still my card refuses to work. Now I'm not sure this complaint is BBB-worthy, but it sure is annoying as hell. I can use the same card to buy stuff on my 360 and Wii, no problem. Sony's service is the only one that has given me a problem, and I can't, for the life of me figure out why. It would appear that Sony doesn't know either, and simply doesn't care.
To add insult to injury, it was suggested to me that I buy a PSN card. The cheapest one that I can find in my neck of the woods goes for $20 bucks. If all I want is a six-dollar PSX game at the time, then I'm being forced to spend 14 bucks more than I wanted to, simply because Sony makes it darn near impossible for me to use my debit card. Granted, that's no worse that Microsoft or Nintendo's services, which don't even give you the option to pay for just what you want, but even so, it's unacceptible in light of the fact that the option is there, dangling in front of my nose like a carrot. Why offer the option if it doesn't work equally for all customers? And besides, I have to point back to the fact that while inferior to Sony's in this regard, at least I can use my card to buy stuff from Microsoft and Nintendo's services. Even if I have to spend a little more to do it.
Anyway, this ongoing nonsense has sort of put me off to the PS3. It's a fine console, with a fine stable of great games, but when you can't use an integral function for reasons that don't make much sense, at least not without jumping through a ton of hoops to do it, and the company whom you've supported by buying their product in the first place doesn't seem to care to help you out, it can sort of cheapen the whole package. That said, it's not like I'm going to sell the thing, and I'll probably end up caving and buying some PSN cards instead of a new game this month, so put down the pitch-forks fan-boys. It's just a little off-putting is all. I'll get over it eventually.