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Oct 11 2013
By: Dbak1392 First Son 1 posts
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Automatic funding reset

2 replies 213 views Edited Oct 11, 2013

i got dc universe online membership for 1 month and i turned off the automatic funding and my ps3 reseted 1 day and just got another payment for another month and i checked and the automatic funding was turned on again. and i want a refund. or i will not make any purchase related to the playstation network EVER AGAIN!!

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MVP Support
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Re: Automatic funding reset

Oct 11, 2013

Welcome to the PlayStation Community.

 


Dbak1392 wrote:

i got dc universe online membership for 1 month and i turned off the automatic funding and my ps3 reseted 1 day and just got another payment for another month and i checked and the automatic funding was turned on again. and i want a refund. or i will not make any purchase related to the playstation network EVER AGAIN!!


You carried out the instructions set out here in this link?:

 

https://support.us.playstation.com/app/answers/detail/a_id/214/~/automatic-wallet-funding

 

If so & you're certain auto-renew/funding was disabled then contact Sony about requesting a refund for the amount.

 

Here's their number:

 

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PHONE 800-345-SONY
Mon - Sun 6:00AM - 10:00PM Pacific

BRIT-KO

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Customer Service - 1-800-345-SONY (7669)
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First Son
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Re: Automatic funding reset

Dec 21, 2013
how do you turn the auto funding off?
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