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Apr 11 2012
By: Kane5151 First Son 1 posts
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An error has occured (80023110)

13 replies 2995 views Edited Apr 11, 2012

Anyone know how to fix this problem. I was just tring to get on the Playstation Store when I received the error. I was able to get on ther last night no problem, but now getting the error. Have searched the internet and have come up with plenty of people with the problem, but no fix. Any help would be appreciated.

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MVP Support
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Re: An error has occured (80023110)

Apr 11, 2012

Welcome to the Playstation Community.

You say you've "searched the internet" but have you looked the error code up to see what it pertains to?, if not you can do so using the link below.

PS Knowledge Center

By the way the code you have quoted means a general issue connecting to the internet, have you rebooted/restarted your router etc?

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First Son
Registered: 07/28/2009
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Re: An error has occured (80023110)

Apr 12, 2012

According to the PS Knowledge center, the error code 80023110 indicates an issue with the Playtation Network Server. Sounds to me like there's something going on with their end of things, not yours.  I'm having the same issue, myself. 

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First Son
Registered: 04/13/2012
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Re: An error has occured (80023110)

Apr 13, 2012

Same here !!! I can log through video section PSStore though not able to redeem my PSN Card Code !!!

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Monster Hunter
Registered: 11/01/2010
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Re: An error has occured (80023110)

Apr 13, 2012

I'm having the same issue. Is there an update from Sony someone can direct me to? Thanks

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MVP Support
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Re: An error has occured (80023110)

Apr 13, 2012

IndyColts87 wrote:

I'm having the same issue. Is there an update from Sony someone can direct me to? Thanks

No, there's no update for things like this.

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First Son
Registered: 04/14/2012
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Re: An error has occured (80023110)

Apr 14, 2012

I'm having this same issue and it is only when i got to the online store. I can go online, click on the games listed on the ps3 and they come up quickly and fine. I only have a problem bringing up the store and I can't see how the error code would effect that alone and nothing else requiring you to be online.

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First Son
Registered: 04/20/2012
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Re: An error has occured (80023110)

Apr 20, 2012

+1

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First Son
Registered: 04/20/2012
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Re: An error has occured (80023110)

Apr 20, 2012

I am getting this too. Would not be a problem except the game I want to buy is digital only. Does anyone know if you can still redeem codes when it is like this?

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First Son
Registered: 04/21/2012
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Re: An error has occured (80023110)

Apr 21, 2012

I noticed that if I access the store from the "Game" part, it gives me the error. However, when I access the store from the "Account" part, it gives me the full store with no problems. I hope this helps~~ :3

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