11-20-2012 06:05 PM - last edited on 12-12-2012 01:32 PM by mochuuu
The Playstation Blog says here that the Ultimate Edition is suppose to include "all DLC", but from the product's description it does not list the original American McGee's Alice, which is listed as an Add On for the game at $9.99. Is that not included in the Ultimate Edition?
Also, the Ultimate Edition is 4.5 GB, whereas the regular game is 5.4 GB. Is there any reason for that disparity?
<EDIT BY CM Morgan Haro>
Hi all, this is Morgan from the PSN CM team. I'm floating this topic to the top, and will update this space once we have news to share.
For now, new purchases of this game will have American McGee entitled to the download. If you already downloaded the Ultimate Editiion of Alice: Madness Returns before the update occured, you still may not have access to American McGee's Alice. We are reviewing options on this now and will share an update when we have news. Thanks for your pateince.
UPDATE #2 - 12/12: The vouchers for American McGee's Alice should have gone out to all those who purchased it before the product was adjusted in the PS Store. Thanks for your patience on this!
11-21-2012 05:28 PM
11-21-2012 10:47 PM
I emailed support about that. I meanif that's the case then so be it. But it's a lie as all DLC should be included. I haven't bought it yet but I really want to. But I feel jipped if theoriginal ins't included as it is technically DLC
11-22-2012 05:58 PM
I emailed yesterday (Wednesday) morning about it, so I'm hoping to hear back very soon. There's no way it shouldn't be included. For some reason it got missed. Hopefully they send us codes to make up for it.
11-23-2012 08:32 AM
Well now the Ultimate Edition is listed as 5.4 GB, but the description hasn't been updated, and the PS Plus discount is no longer there!
And the advertisements say "Total Value of the Game with all DLC (Paid & Free): $31.97", and I looked and the full game is $19.99, the Weapon and Costume Pack is $1.99, and the original Alice game is $9.99. Add them all up, and you get $31.97. If this game is not included, then it's false advertising.
11-23-2012 06:59 PM
Well I heard back from customer service. Unfortunately, they didn't understand the problem.
They just said to delete it and re-download from my download list, which doesn't solve anything, because the DLC wasn't added to the download list to start with.
11-23-2012 09:02 PM
11-24-2012 09:24 AM
Well in my experience this seems to be par for the course with Sony and their deals. Still, at least Sony seems to get these things sorted out eventually, but the limited time on this deal makes this a lot more annoying. I wanted to pick this up for my wife as an early Christmas present.
11-24-2012 12:28 PM
I was waiting for a decent reply, and now even the discount is gone, although it shouldn't.
What is wrong with the store? They've had 5 days already to fix this.