Aug 14 2012
By: Assassin_ROSKOV First Son 2 posts

Account Troubles

2 replies 131 views Edited Aug 14, 2012

I had an account with an Online ID a couple years ago. Now when I decided to log back into the same account the Online Id was a set of random letters like  "sddfddss" or something. When I look up the Online ID I KNOW I had, it says that the profile does not exist. However, when I go to create a new account with the Online ID that I had before and want to use, it tells me that the Online ID is not available. What is going on?


I know PSN links together Online IDs from several places like DC Universe Online and Playstation Underground. I visited both those sites and my online ID did not exist on either site.


What am I doing wrong here? I just want to use my Online ID and apparently it is in limbo right. How can it not exist but not be available either? PLEASE HELP!!!

Message 1 of 3 (131 Views)
I Only Post Everything
Registered: 07/08/2012
1231 posts

Re: Account Troubles

Aug 18, 2012
Not sure... but call sony. they can help with account troubles Smiley Happy

What is a man? (Just look above)... "The ultimate measures of a man is not where he stands in moments of comfort but where he stands at times of challenge and controversy".
Message 2 of 3 (112 Views)
MVP Support
Registered: 01/09/2010
44315 posts

Re: Account Troubles

Aug 18, 2012

I think you aleady have your answer here, making another thread really wasn't needed!


Contact Sony CS.


Customer Service Available Mon-Fri 8am - 8pm
General Enquires - 1-800-345-SONY (7669)
Account & Billing Support -1-877-971-SONY (7669)

Live Chat Available Mon-Sat 6am-10pm PST & Sun 6am-8pm - LiveChat
Message 3 of 3 (106 Views)