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Dec 09 2013
By: TheLegendaryYax First Son 2 posts
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Account Hacked... Credit Card charged.

10 replies 2182 views Edited Dec 9, 2013

So this morning I woke up to get some homework done before class, and saw that I receved 3 emails from Sony Entertainment Network last night at 11:30 PM.  In it, apparently I bought 100 dollars worth of points for PSN and used it to buy 12000 FIFA Points.  So, not only have I NOT logged onto my PSN for over a month, I also purchased points for a game I do not own.  All I have is a PSVITA... so now I'm asking what do I do about this, because I want my money back.  It's pretty ridiculous that my account got hacked and ontop of that my credit card information with the account.

 

So please, tell me there is a solution to this problem.

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MVP Support
Registered: 04/12/2010
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Re: Account Hacked... Credit Card charged.

Dec 9, 2013

Contact SONY Customer Service by clicking on "Contacting Support" in the lower left corner of any forum page.  It's happened to a bunch of people, saw a thread about someone getting into the EA servers.

** Engage brain before putting mouth in gear **
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Lombax Warrior
Registered: 07/14/2012
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Re: Account Hacked... Credit Card charged.

Dec 9, 2013
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Wastelander
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Re: Account Hacked... Credit Card charged.

Dec 9, 2013
"hacked"
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Treasure Hunter
Registered: 03/14/2007
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Re: Account Hacked... Credit Card charged.

Dec 9, 2013

TheLegendaryYax wrote:

So this morning I woke up to get some homework done before class, and saw that I receved 3 emails from Sony Entertainment Network last night at 11:30 PM.  In it, apparently I bought 100 dollars worth of points for PSN and used it to buy 12000 FIFA Points.  So, not only have I NOT logged onto my PSN for over a month, I also purchased points for a game I do not own.  All I have is a PSVITA... so now I'm asking what do I do about this, because I want my money back.  It's pretty ridiculous that my account got hacked and ontop of that my credit card information with the account.

 

So please, tell me there is a solution to this problem.


YOu need to contact Sony as VF Rider indicated. This foru m is not monitored by Sony.

 

Did another system get activated on your account?

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Uncharted Territory
Registered: 03/12/2013
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Re: Account Hacked... Credit Card charged.

Dec 9, 2013

why does every "hacker" story involve buying FIFA points?

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MVP Support
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Re: Account Hacked... Credit Card charged.

Dec 9, 2013

W_W_Heisenberg wrote:

why does every "hacker" story involve buying FIFA points?


Cuz nonebuddy read anyfink befur poosting ANOTHER thread about it!

** Engage brain before putting mouth in gear **
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First Son
Registered: 12/10/2013
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Re: Account Hacked... Credit Card charged.

Dec 10, 2013

This is why I use a prepaid visa on my psn account. :manhappy:

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First Son
Registered: 12/09/2013
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Re: Account Hacked... Credit Card charged.

Dec 10, 2013

Thanks for the replies, I already contacted sony this morning and a guy told me to call back at 5 o'clock after maintenance... so I'll do that.  I honestly don't know how this happened given that I only own a PSVITA and only used my PSN once to buy Corpse Party about 2 years ago, so I really don't know much about PSN.  What I do know now though is to never use it ever.

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Lombax Warrior
Registered: 07/14/2012
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Re: Account Hacked... Credit Card charged.

Dec 10, 2013

Honestly it's not just fifa...

It also goes to PSN users. So Fifa is related, therfore it's helpful in this matter. 

Just recover, change pass, and start using prepaid or use PSN cards. 

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