Reply
Oct 12 2013
By: akbeast17 First Son 4 posts
Offline

Accidentally Pre ordered Call of Duty Ghosts

5 replies 210 views Edited Oct 12, 2013

So am I SOL or is there a way I can get my money back..

Message 1 of 6 (210 Views)
Reply
0 Likes
MVP Support
Registered: 04/12/2010
Online
19780 posts
 

Re: Accidentally Pre ordered Call of Duty Ghosts

[ Edited ]
Oct 12, 2013

If there is no way to cancel the preorder then click on "Contacting Support" in the lower left of any forum page and eitherr call or start a live chast session.  Only they can issue a refund.  I hope they weould considering you haven't downloaded the game.

** Use a unique password for your PSN ID - one you don't use anywhere else **
** Engage brain before putting mouth in gear ** ** two-step verification - use it **

”Signature-1.jpg”
MVP Terms and Conditions ________________(=^‥^=)________________ Forum Rules of Conduct
========== SONY Customer Service 800-345-7669 or Link to Live Chat ==========

Message 2 of 6 (206 Views)
Reply
0 Likes
MVP Support
Registered: 01/09/2010
Offline
44748 posts
 

Re: Accidentally Pre ordered Call of Duty Ghosts

[ Edited ]
Oct 12, 2013

akbeast17 wrote:

So am I SOL or is there a way I can get my money back..


All sales from the PS Store are classed as final, you can though contact Sony customer support & ask a representative to submit a refund request on your behalf, just so you know there is no guarantee that it will be granted, the error was after all your own.

 

Here's Sony's contact number, alternatively please click on the 'live chat' link in my signature to speak to a representative via live chat.

 

Good luck.

 

Phone Icon

 

PHONE 800-345-SONY
Mon - Sun 6:00AM - 10:00PM Pacific
 

BRIT-KO

 

EDIT: You beat me to it vfr!

CMNTY_SIG_MVP_300x50_002B.jpg

Customer Service Available Mon-Fri 8am - 8pm
General Enquires - 1-800-345-SONY (7669)
Account & Billing Support -1-877-971-SONY (7669)

Live Chat Available Mon-Sat 6am-10pm PST & Sun 6am-8pm - LiveChat
Message 3 of 6 (205 Views)
Reply
0 Likes
First Son
Registered: 12/16/2009
Offline
4 posts
 

Re: Accidentally Pre ordered Call of Duty Ghosts

Oct 12, 2013
Thanks guys I contacted live support.. Now I will wait let's hope they understand it was a mistake.
Message 4 of 6 (191 Views)
Reply
0 Likes
MVP Support
Registered: 01/09/2010
Offline
44748 posts
 

Re: Accidentally Pre ordered Call of Duty Ghosts

Oct 12, 2013

akbeast17 wrote:
Thanks guys I contacted live support.. Now I will wait let's hope they understand it was a mistake.

You're welcome.

 

Like you said you can only wait & see, some are granted some are not, if it's the first time requesting a refund you have a better chance than if you've tried before.

 

Good luck!

 

BRIT-KO

CMNTY_SIG_MVP_300x50_002B.jpg

Customer Service Available Mon-Fri 8am - 8pm
General Enquires - 1-800-345-SONY (7669)
Account & Billing Support -1-877-971-SONY (7669)

Live Chat Available Mon-Sat 6am-10pm PST & Sun 6am-8pm - LiveChat
Message 5 of 6 (190 Views)
Reply
0 Likes
First Son
Registered: 12/16/2009
Offline
4 posts
 

Re: Accidentally Pre ordered Call of Duty Ghosts

Oct 12, 2013
Yeah it's my first request so I'm really hoping.
Message 6 of 6 (188 Views)
Reply
0 Likes