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Mar 23 2013
By: daddylonglegz14 First Son 3 posts
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Accidental Purchase!!!

4 replies 226 views Edited Mar 23, 2013

Hi,

 

I accidently purchased Pro Evolution Soccer 2013 for the PSP, thinking it was for the PS3. Is there any way I can be refunded for this purchase? I must say that the interface of the store was a bit confusing. I used the search function to get to the PES 2013 page and the PS3 online pass was on the same page, so I just assumed I was buying the PS3 version.

 

Thanks,

 

daddylonglegz14

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MVP Support
Registered: 01/09/2010
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44369 posts
 

Re: Accidental Purchase!!!

Mar 24, 2013

daddylonglegz14 wrote:

Hi,

 

I accidently purchased Pro Evolution Soccer 2013 for the PSP, thinking it was for the PS3. Is there any way I can be refunded for this purchase? I must say that the interface of the store was a bit confusing. I used the search function to get to the PES 2013 page and the PS3 online pass was on the same page, so I just assumed I was buying the PS3 version.

 

Thanks,

 

daddylonglegz14


Welcome to the PlayStation Community.

 

All sales from the PlayStation store are generally considered final & no refunds are given, also because the error was your own fault (games in the store are clearly marked as to which platform they are for) a refund is unlikely.

 

Having said all that here's the number for Sony customer support in the USA, good luck!

 

Phone Icon
 

PHONE 800-345-SONY
Mon - Sun 6:00AM - 10:00PM Pacific

 

BRIT-KO

CMNTY_SIG_MVP_300x50_002B.jpg

Customer Service Available Mon-Fri 8am - 8pm
General Enquires - 1-800-345-SONY (7669)
Account & Billing Support -1-877-971-SONY (7669)

Live Chat Available Mon-Sat 6am-10pm PST & Sun 6am-8pm - LiveChat
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First Son
Registered: 06/21/2012
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Re: Accidental Purchase!!!

Mar 24, 2013

Thanks for the reply!

 

I certainly realize that I was at fault, but I wish it had been a little more "clearly" marked. But oh well, no big deal.

 

Again, thanks,

 

daddylonglegz14

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MVP Support
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Re: Accidental Purchase!!!

Mar 24, 2013

daddylonglegz14 wrote:

Thanks for the reply!

 

I certainly realize that I was at fault, but I wish it had been a little more "clearly" marked. But oh well, no big deal.

 

Again, thanks,

 

daddylonglegz14


Don't give up on that refund just yet, it's worth asking, just be prepared for them to say no that's all.

 

BRIT-KO

CMNTY_SIG_MVP_300x50_002B.jpg

Customer Service Available Mon-Fri 8am - 8pm
General Enquires - 1-800-345-SONY (7669)
Account & Billing Support -1-877-971-SONY (7669)

Live Chat Available Mon-Sat 6am-10pm PST & Sun 6am-8pm - LiveChat
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First Son
Registered: 06/21/2012
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Re: Accidental Purchase!!!

Mar 24, 2013

Thanks! I'll try not to get my hopes up too much Smiley Happy

 

ddylglz14

 

 

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