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Sep 02 2011
By: OneLifeOnly First Son 2 posts
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80023102 Error and Can't Add Funds To Wallet?

4 replies 538 views Edited Sep 2, 2011

I've been trying to redeem my 1 year Playstation Plus subscription card for a couple days now and I keep getting the error "80023102" , I also have a $50 Prepaid Playsation Network Card that I have been trying to add into my account which keeps saying "Funds Cannot Be Added To Wallet" I am getting pretty tired of this... I also tried to add the funds by going to qriocity and it says the prepaid card is invalid which is BS.... is there anyway i can get this fixed and a in a hurry too..? is there a Customer Service # i can call and give them the serial numbers and have them add these stuff into my account manually?

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Re: 80023102 Error and Can't Add Funds To Wallet?

Sep 3, 2011

OneLifeOnly wrote:

I've been trying to redeem my 1 year Playstation Plus subscription card for a couple days now and I keep getting the error "80023102" , I also have a $50 Prepaid Playsation Network Card that I have been trying to add into my account which keeps saying "Funds Cannot Be Added To Wallet" I am getting pretty tired of this... I also tried to add the funds by going to qriocity and it says the prepaid card is invalid which is BS.... is there anyway i can get this fixed and a in a hurry too..? is there a Customer Service # i can call and give them the serial numbers and have them add these stuff into my account manually?

Welcome to the Playstation Online Community.

Unfortunately some pre-paid cards cannot be used on PSN, so I'm sorry but thats not necessarily BS.

Have you looked your error code up?, if not you can do so here: http://us.playstation.com/support/answer/index.htm?a_id=939

There's a contact us tab at the bottom of this & every page, use that to take you to Sony's contact details.

Lastly rating your own Thread 5 stars is a little shall we say, uncool!

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First Son
Registered: 08/30/2011
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Re: 80023102 Error and Can't Add Funds To Wallet?

Sep 3, 2011

yes i already looked up the code and yes i already contacted them and they just gave me useless information , and the pre-paid card is a PSN card

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First Son
Registered: 09/14/2011
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Re: 80023102 Error and Can't Add Funds To Wallet?

Sep 14, 2011

Any news? were you able to redeem it?

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Re: 80023102 Error and Can't Add Funds To Wallet?

Sep 15, 2011

OneLifeOnly wrote:

yes i already looked up the code and yes i already contacted them and they just gave me useless information , and the pre-paid card is a PSN card

My apologies I misundetstood you.

I'm going to suggest contacting Sony directly, their contact details can be found via the contact us tab at the bottom of this page, good luck to you.

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