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Feb 02 2017
By: Rynall First Son 1 posts
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Spotify adamant that it is already linked to an account; It is not.

5 replies 520 views Edited Feb 2, 2017

I cannot use Spotify on my PS4. I have tried uninstalling, complete reset, logging out of Spotify on everything, etc. I have a screenshot showing both that my Spotify account is not linked with any PS4 devices, and that my PSN account is not linked to any Spotify Accounts. Please help me out here.

 

Thank you for your time.

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First Son
Registered: 03/12/2017
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Re: Spotify adamant that it is already linked to an account; It is not.

Mar 13, 2017

I am waiting on the phone to talk to customer service right now.  I have the same exact issue.

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First Son
Registered: 03/12/2017
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Re: Spotify adamant that it is already linked to an account; It is not.

Mar 13, 2017
Customer service was no help. They told me to use the Bluetooth connection or to call Spotify.
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First Son
Registered: 08/08/2014
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Re: Spotify adamant that it is already linked to an account; It is not.

Mar 19, 2017
i've been in same problem for a year. and i did contact spofity many time as am a primum member and my payment is direct from my master/visa card to spoftiy (with out paying via PSN wallet) . and spofity made a new account for me . and did everything they can. and eventually this problem can be solved by SONY only. so please SONY work in rhis issue.
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First Son
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Re: Spotify adamant that it is already linked to an account; It is not.

Mar 19, 2017
did u call them ir email? and is your playstation region same as your spofity region?
and do yo subscribe for spofity primum via PSN wallet?
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First Son
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Re: Spotify adamant that it is already linked to an account; It is not.

Mar 19, 2017
did u call them ir email? and is your playstation region same as your spofity region?
and do yo subscribe for spofity primum via PSN wallet?
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