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Cannon Fodder
PITCHSHIFTER-
Posts: 2
Registered: ‎07-31-2012

i Need Very Much Help Please

Hi, i am new in ps Home and i just bought one thing in this game.  it was a character called costume toxic Doll of the year of the Dragon from Yeck Entertainment. and the second time i returned in ps home, i lost my purchase and i don't have my characyer anymore! i looked on purchase list in ps home and it saids that i didn't buy anything. when i go to list of services in account managment, i see the Yeck entertainment where i bought the product. i tried to deactivated the system and reactivate it, but that didn't work. 

 

i really need Help Please 

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Fender Bender
tdarb
Posts: 3,579
Registered: ‎03-11-2009

Re: i Need Very Much Help Please

[ Edited ]

Are you sure the costume isn't in your wardrobe somewhere? It could be that your avatar was reset somehow and teh costume was just moved to the wardrobe. Have you checked in your storage? Sometimes things get moved around into there.

Other than that, you can try to contact Yeck Entertainment or phone Sony Customer service.

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Survivor
KatCall75
Posts: 2,005
Registered: ‎07-03-2011

Re: i Need Very Much Help Please

Strange.  Can you redownload it from your account settings?

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Sackboy
Squint421
Posts: 507
Registered: ‎12-04-2008

Re: i Need Very Much Help Please

There is already a thread about this in the Home support forum. Others are having the same issue with that costume. Check that thread. Joystick_Warrior is working with this problem already. Just a heads up. P.L.U.R!

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Limit Breaker
Conrad_Max
Posts: 23,408
Registered: ‎02-15-2003

Re: i Need Very Much Help Please

See this thread: My year of the dragon costume missing.

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