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Aug 17 2013
By: CyberRoseZ Splicer 67 posts
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HELP PLSE: Diamond Beach Mansion 2nd Flr Did Not Get Bundle 2!

7 replies 287 views Edited Aug 17, 2013

Today, 8/17/13, I purchased the Diamond Beach Mansion 2nd Floor about an 1 1/2 hours  ago (7:00 AM EST).  According to what I saw in the PS Blog & PS Home Forums, if you purchase the 2nd Floor within the first 10 days of it's release, you get Bundle 2 free.  Diamond Beach Mansion was released on 8/7/13.  So the first day ended on 8/8/13... Therefore, the 10th started on 8/16/3 and should end before the end of 8/17/13.  Since there was not an ending time of day specified (and no time zone specified) in the video ad I saw, you should be able to purchase the 2nd Floor any time before the end of 8/17/13.  (People cannot be expected to guess what time the 2nd Floor was available on PS Home after the update and then add 24 hours to determine the end of the first day plus guess about time zones.  We can't stay up 24 hours just to watch what time PS Home comes back online after the update and add how long it takes for the new items to load and the purchase to be finalized).  I rushed to get a PSN card this morning to make the deadline.  But I did not get the FREE BONUS BUNDLE 2!

 

Please help!  How can I get the Free Bonus Bundle 2 that I'm entitled to for purchasing the 2nd Floor within 10 days?

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Keyblade Wielder
Registered: 01/28/2012
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Re: HELP PLSE: Diamond Beach Mansion 2nd Flr Did Not Get Bundle 2!

Aug 17, 2013

It's in the exclusives store for $9.99, it should be free for you.





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Splicer
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Re: HELP PLSE: Diamond Beach Mansion 2nd Flr Did Not Get Bundle 2!

Aug 17, 2013

OK, Thanks so much for your help!  I'll try to get it now.  I thought I saw the price for Bundle 2 it at $9.99 after I bought it.  But I'll go back and check it.  I forgot that you still have to purchase it even though it's free.

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Splicer
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Re: HELP PLSE: Diamond Beach Mansion 2nd Flr Did Not Get Bundle 2!

Aug 17, 2013

Thanks for your help.  I just went on PS Home exclusives store.  But Bundle 2 is not listed as free. It is still $9.99.  :smileysad:  What do I do now?

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Uncharted Territory
Registered: 08/12/2010
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Re: HELP PLSE: Diamond Beach Mansion 2nd Flr Did Not Get Bundle 2!

Aug 17, 2013

You may want to post this issue in the support forum in this thread http://community.us.playstation.com/t5/PlayStation-Home-Support/Diamond-Mansion-First-Floor-Priced-E.... There's been some issues regarding mansion pricing and budle issues reported there.

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Splicer
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Re: HELP PLSE: Diamond Beach Mansion 2nd Flr Did Not Get Bundle 2!

Aug 22, 2013

Thanks for your help.  I took your advice and posted this message in the PS Home Support forum.  But I did not get even one response.  Who's supposed to be helping us with the issues on the support forum?  Or should it really be called the "non-support" forum?  lol

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Uncharted Territory
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Re: HELP PLSE: Diamond Beach Mansion 2nd Flr Did Not Get Bundle 2!

Aug 23, 2013

Joystick_Warrior handles support issues. He may not always post in a thread but that doesn't necessarily mean the problem is not being worked on. I know he's aware of the pricing and bundle issues as he has posted in the thread I mentioned above. In fact, he just posted there today.

 

You may want to consider asking a moderator to merge your post with the thread I mentioned. It may speed things up if all the pricing/bundle issues are in one place.

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Splicer
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Re: HELP PLSE: Diamond Beach Mansion 2nd Flr Did Not Get Bundle 2!

Aug 23, 2013

ok.  thanks for your help!  :smileyhappy:

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