If you have a confirmation then it was delivered as you mentioned. Restart Home, Clear your cache or wait a while and let it sift through. Sometimes even buying something else or getting a free item pushes it through.
If you have nothing changed by tomorrow then contact Novus Cooldown here with a Private Message, http://community.us.playstation.com/t5/user/viewpr
I bought some cash from the machine, the money was taken from my wallet, and I received a sony purchase email, but during the purchase process I got a connection error. Usually the purchase is completed without a problem, but when I got back on home the giftinator said I had 0 dollars. It stole my money. Help pls
If your Giftinator Bucks haven't shown up yet, please e-mail us at firstname.lastname@example.org with your PSN ID and region (US or EU) and we'll be able to get your Bucks to you. Sometimes these connection errors in Home can cause things like this to happen, but we can fix it!
New gift machine ate my coins I bought gifts for myself n no gifts are in .
This is confirmed fixed in the new update scheduled to go live on Wednesday! Everyone should get any gifts that they haven't received yet automatically. Unfortunately you'll need to contact a Sony representative if you're interested in a refund, though you should get the items you paid for once the update goes live. Thanks for your patience!
Did you receive your free Laser Shark properly? If not, that's the one item I can fix for you without having to wait on the Giftinator 9000 update.