Did you try to refresh you cache or reinstall home or please try posting you problem in the support part Ty. That way a home developers can help you here the link http://community.us.playstation.com/t5/PlayStation
What tickets are you even talking about? If you want a solution to your issue as opposed to just telling us about your misfortune, post this in the support forum. This is general discussion. Hope your issue gets fixed
I'm guessing he is talking about The Midway Tickets?