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Monster Hunter
Registered: 02/03/2011
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Re: Freezing at "Message of the Day"

May 15, 2013

Unfortunately, I don't have access to a slim PS3...

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Monster Hunter
Registered: 02/03/2011
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Re: Freezing at "Message of the Day"

May 15, 2013

So, Rockbotgurl just had her sister try on her 250g slim and still the same problem.  :smileysad:  BTW, I'm posting for her since she is not able to get to a computer at the moment.

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First Son
Registered: 09/10/2011
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Re: Freezing at "Message of the Day"

May 15, 2013

Yes, Camel is right.  I just had my sister in Cali try it from a new slim 250gb console and it freezes at the same exact spot.  It is not console related.  It's my user account.  :smileyfrustrated:

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PlayStation Support
Registered: 06/30/2011
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Re: Freezing at "Message of the Day"

May 15, 2013
Ok thanks for testing that for me. We can eliminate the console issue and it is most likely some corrupted items as it seems to get stuck at the verifying part of loading Home. I'll add this to the ticket notes.


^^^^^^Click to contact Support^^^^^^

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Monster Hunter
Registered: 02/03/2011
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Re: Freezing at "Message of the Day"

May 15, 2013

Thanks, Joystick!  Please keep us posted!

 

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First Son
Registered: 09/10/2011
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Re: Freezing at "Message of the Day"

May 16, 2013

Hi, are there any updates today?

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First Son
Registered: 05/16/2013
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Re: Freezing at "Message of the Day"

May 16, 2013

Yes please someone assist with a FIX, this is not an isolated issue, several friends on my psn account are experiencing this VERY issue along with myself.

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PlayStation Support
Registered: 06/30/2011
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Re: Freezing at "Message of the Day"

May 16, 2013
Hey murderess2012. I'm going to need some IDs if possible, its important for the dev team that I get the exact IDs so they can look into the accounts.


^^^^^^Click to contact Support^^^^^^

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PlayStation Support
Registered: 06/30/2011
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Re: Freezing at "Message of the Day"

May 17, 2013
Bumping this thread myself because it has been quiet......too quiet. Is this issue resolved guys?


^^^^^^Click to contact Support^^^^^^

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First Son
Registered: 09/10/2011
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Re: Freezing at "Message of the Day"

May 17, 2013

Hi Joystick

 

I tried logging in last night and was still getting the freezing.  I know I've deleted and re-installed pshome 3x before this wednesday's update but thought I should try it again.  I didn't think it would matter but after I've re-installed and logged back in on pshome, I actually got past the freezing point and was able to get to the menu where I could select which space to go to.  I was on home for a good couple of hours and then logged off. Turned off my ps. Turned it back on, and tried it again just to make sure.  It looks like everything is working ok for me.  I sent a message to murderess to try the same and she did.  But she never deleted and re-installed pshome.  She was also able to successfully log in with no freezing.  Not sure if you guys actually worked on something but so far I've gotten on pshome today with no problems.  Thanks so much for paying close attention to this.

 

 

 

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