Hey guys, seems like I need to step in again and clarify. Yes, 1.75 was tested and successfully passed QA. As you can assume, having something used by 50 people at once is not the same as 50,000 at once. Its unfortunate but sometimes things won't work properly for some people in the live environment even though every single test in QA proved otherwise. This isn't exclusive to Home, many other games have had some issues here and there that not everyone experiences. Does it invalidate the issues? No, but it makes it harder to fix and discover the root cause of the issue when QA didn't experience the it and not everyone in the live environment is experiencing the problems either.
Our QA team works super hard on getting things checked out in time for release dates. They also are sure to send back anything broken and always check that its working properly before passing it.
I sympathize with everyone who has been having issues with 1.75 as I realize how much of a pain it is to reorganize your items or not being able to access clubs or even losing items/stats etc. I would never wish this kind of experience on anyone and as always I appreciate your patience with this issue.
Is it just me, or does it seem like tech support relies on us for all their testing? Don't they have, or shouldn't they have their own group of testers who on their own could EASILY verify all these issues exist? Heck, just a couple interns with PS3s should be able to confirm these issues exist.
There is no way the 1.75 update would have passed any amount of testing, even mediocre testing prior to it's release.
What the heck is going on over at Sony these days? Have they basically cut the budget for Home support to the absolute bare minimum? If so I feel really bad for Joystick_Warrior... But this is truly ridiculous.
We are QA.. And **bleep** about that it, they dont listen or resopond with the concerns...
bookepride yeah I can but that's not the point the point is I made my account three years ago as a male and not a female I'm not looking for any1 because I'm married and a REAL male not a fake female so why should I always have to change my avatar every time I log onto Home I am asking SONY to see if they can FIX the problem and not get belittled that some of the people are doing to me at least some of them are in the same boat as I am,people think it's funny as hell well it's not I'm tried of always changing my avatar all the time. And how can I get a loyal player $10 gift a lot of my friends get it and so did my wife get one 2 night ago does any1 know how it works?
rramsdell and why do you think that is funny I'm not laughing about and I don't need to look for any1 online to be went because I'm married and so for that I'm good I'm looking for support how to fix this problem and not to be fun of I'm tried of always changing myself back in to a male when I go into Home so why are some of you people belittling me for about this and some of you are having the same problem as I am with the avatars.
02-18-2013 02:01 PM
They do sometimes like the private beta. Most of the other times they run small beta's in EU. So you know JP Home stopped the original release of this core. To address issue's they found. I guess they didn't find them all...
All??!! they couldnt find ******* sunglasses if they were so dark you couldnt see through them and were on their eyes..! Come the **** on SONY what is this ******** once again.. I have now lost my **** because for some reason the "ONE time" data upload has now occured for me multiple times.. Idk how my **** keeps being del'd from the servers, but you need to hire some people that know WTƒ they are doing and fix this **** everytime that happens it uploads the data on my HDD, causing me to lose all of my stuff ive done since the update.. aka all my personal spaces keep getting reset/erased to what they were before this **** *** update.