By all intents and purposes, it appears, to me anyway, Home is being totally and completely neglected. Cutthroats and Home Hold 'em have been broken for almost a week now, with no word about a fix. I'm being slaughtered by errors and various disconnects, along with sudden random sign-outs. I have a very strong and fast internet connection and have never experienced the problems that I'm experiencing now. I think our "Home Team" (what a joke) just doesn't care. Saying everyone is busy at E3 is just a cop-out. DG
Most of this started a couple months ago and I've seen many complaints on here over it, and no responses from an authority figure addressing the issues. The lag in a lot of public spaces is beyond terrible and chat channles go out very frequently, and the errors that follow are climbing in number. How about an official word about if and when these things are being addressed...
Ok, here's the question: what do you do with a product that constantly doesn't work like Home? Very simple.......Stop patronizing it!!!!! When the $$ stops coming in from us buying things that'll be the only threat they'll react to. This goes for any product that sux.
Loss of revenue is the only language they respect.
AND STOP FALLING FOR THAT **bleep** EXCUSE THAT HOME IS A BETA!!!!!
The problem with the "Stop patronizing" approach is: if the revene stops coming in, Sony might just shut the whole thing down. Why run a service that generates no revenue?
If I put myself in Sony's shoes, here is what I would see... I've got this online game that is wildly popular and generates significant revenue today, but it needs lots of work with constant updates, new servers, software upgrades and monitoring of player behavior. And, it might be just a flash-n-the-pan where the revenue could drop at any time when people turn their spare-time pursuits to something else. And, that big problem we had a few years back when the user data was hacked; cost us over $20 million (1)
Do I pour additional money into those repairs and upgrades, or do I just milk whatever I can get out of it? ... hmmmm.. can't decide .... the safe decision is: let's play it along as long as we can and minimize expenses for testing, servers and repairs; that way we can wait and see ..
So, here we are.