Hi. There've been fams fighting for past hour. I've been reporting...
You did the right thing. But do understand that Moderation cannot take immediate action unless they happen to be there at the time. With that said, Moderation will take appropriate action once they have reviewed the report(s). And due to the number of reports submitted each day, it may take a while.
Lastly, we do have the option to Ignore or Block. And if the situation escalates, we can come here and send a PM (Private Message) to HomeForumMods. When doing so, please include the alleged offender's PSN ID, the date, time, time zone and details of the alleged offense.