I have not been having trouble in that area I have been freezing in acorn park alot when I use my camera. Sorry your having this issue.
Welcome to the Playstation Community Forums,by any chance are you frezzing at the validation screen?
And Welcome to the Playstion Home Community, we all want to help u with ur situation, not being on home it not cool, ill do my best to help but, can u provide more info on ur situation are u freezing one Valadation screen or do u freeze online or do u log out when ur online error code hmm @-@?? please provide more info k so that u may be better help with, and remeber were gamers 2, and thank for reading my commit, arigato and take care
Hello and welcome to the PlayStation Forums, LadyCarmila.
Just like KANE-FIRE asked earlier, are you still having trouble with the validation screen before being fully logged into Home? If it's still an issue, I recommend following the link I provided and it will give you instructions on how to resolve the validation screen freezing.
Playstation Telephone Hours: Monday-Friday 8:00am-8:00pm PST (Closed on Saturdays & Sundays)
Customer Service - 1-800-345-7669
Account and Billing Support - 1-877-971-7669
Sony Rewards - 1-888-715-7669
I heard a rumor people who freeze at validation is due to having a lot of purchased content. It can't handle the validating process so it crashes. My friend had to make a new account just to start from scratch because she's not able to get on home with her main.
I dont know if this contributes or causes this freezing, but Joystick_Warrior can fix it, so theres no reason to have to start all over with a new account.
Please let you friend know, as it must be awful for her to lose all her things, and to just post her PSN ID on this link and J_W will reset her account for her, and then she can keep her account.