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May 19 2014
By: LadyCarmila First Son 1 posts
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can't get on phs

7 replies 424 views Edited May 19, 2014

hlep

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MVP Support
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Re: can't get on phs

May 19, 2014

Welcome to the Playstation Community Forums,by any chance are you frezzing at the validation screen?

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Last Guardian
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Re: can't get on phs

May 19, 2014

KANE-FIRE wrote:

Welcome to the Playstation Community Forums,by any chance are you frezzing at the validation screen?


I have not been having trouble in that area I have been freezing in acorn park alot when I use my camera. Sorry your having this issue.
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Treasure Hunter
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Re: can't get on phs

May 19, 2014

try unplugging your router for a few minutes

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Gaming Beast
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Re: can't get on phs

May 20, 2014

Greetings LadyCarmila

And Welcome to the Playstion Home Community, we all want to help u with ur situation, not being on home it not cool, ill do my best to help but, can u provide more info on ur situation are u freezing one Valadation screen or do u freeze online or do u log out when ur online error code hmm @-@?? please provide more info k so that u may be better help with, and remeber were gamers 2, and thank for reading my commit, arigato and take care Smiley Happy

 

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Re: can't get on phs

[ Edited ]
May 20, 2014

Hello and welcome to the PlayStation Forums, LadyCarmila.

 

Just like KANE-FIRE asked earlier, are you still having trouble with the validation screen before being fully logged into Home? If it's still an issue, I recommend following the link I provided and it will give you instructions on how to resolve the validation screen freezing.

 

http://community.us.playstation.com/t5/PlayStation-Home-Support/INFO-Freezing-at-Validation-Screen/t...

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I Only Post Everything
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Re: can't get on phs

May 20, 2014
I heard a rumor people who freeze at validation is due to having a lot of purchased content. It can't handle the validating process so it crashes. My friend had to make a new account just to start from scratch because she's not able to get on home with her main.
STAY FROSTY
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Fender Bender
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Re: can't get on phs

May 20, 2014

HAWEYEMIHAWK wrote:
I heard a rumor people who freeze at validation is due to having a lot of purchased content. It can't handle the validating process so it crashes. My friend had to make a new account just to start from scratch because she's not able to get on home with her main.

I dont know if this contributes or causes this freezing, but Joystick_Warrior can fix it, so theres no reason to have to start all over with a new account.

 

Please let you friend know, as it must be awful for her to lose all her things, and to just post her PSN ID on this link and J_W will reset her account for her, and then she can keep her account.

 

http://community.us.playstation.com/t5/PlayStation-Home-Support/INFO-Freezing-at-Validation-Screen/m...

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