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Lombax Warrior
Registered: 06/07/2012
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Re: The Casino: BETA Poker Tournament

Apr 12, 2013

For this problem I had to clear my cache and then it popped up.




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Fender Bender
Registered: 03/17/2009
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Re: The Casino: BETA Poker Tournament

Apr 12, 2013

First I would like to say that my Beta sign up went Flawlessly, so thank you for that... yet I have another issue that might effect game play...

 

I am sorry to bother you, I know you all must be very buys, Yet I found something I think is a Glitch last night. Here is a link to a video I took... 

 

http://www.youtube.com/watch?v=nJ3wZ78kAhg

 

Sadly my winning Chips were missing, and I am sure the guy playing with us lost his chips too when he went poof. 

 

 

Thanks for taking the time to read this...

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VP of Gaming
Registered: 02/15/2003
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28240 posts
 

Re: The Casino: BETA Poker Tournament

[ Edited ]
Apr 12, 2013

If you pressed Start to exit a game, you will lose your chips as you left a game before it had ended. That would be nobody's fault but your own, thus you wouldn't be entitled to a chip refund.

 

However, if there was an issue with the game which prevented you from playing and you pressed Start to get out of a game that wasn't functioning correctly, send an email to techsupport@digitaleisure.com for assistance. They've been very good in returning lost chips due to disconnections and game errors.

 

Include all details as to why you pressed Start to leave the game. As well as your PSN ID, date, time and time zone. This would make it easier to track the issue, if there is one.

 

Good luck!

The way you play the game is the way you live your life.

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Uncharted Territory
Registered: 12/26/2012
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Re: The Casino: BETA Poker Tournament

[ Edited ]
Apr 12, 2013

Hey Patchex, the link you posted isn't working figured I would give ya a heads up on that. Also you can email DL here...  techsupport@digitalleisure.com , while I personally haven't had any glitches worth needing to email them about, but other users have said they are really good at replying quickly & returning any lost chips due too game errors.

 

Yesterday I saw a glitch in the game, lol when it started showing the hands after the "river" was dealt, it was showing multiple players w/ full houses, but when looking at the actual card values no one even had a pair showing haha,.. since it wasn't on the final hand of the game & no one had gone all in, I didn't feel it was a big enough loss too email them over. Tho if a glitch ever directly effected the outcome of a game, I would expect them to atleast refund whatever the table buy was. As stated above tho, I hear they're always good about helping ppl w/ problems, shoot them an email or pm them & I'm sure you'll hear something before the days out. Good luck in the tourney & w/ getting your problem solved!   

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Gaming Beast
Registered: 01/11/2012
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Re: The Casino: BETA Poker Tournament

Apr 12, 2013

IceStella77 wrote:
It's in the my purchases section under personal, rather than redecorate or wardrobe. I can see it I just can't access it. Wedi 71 was having same prob.

This sounds like a problem with Home, we don't have any control over getting purchases into your inventory. Try resetting your cache and /or resetting your PS3.

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Treasure Hunter
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Re: The Casino: BETA Poker Tournament

Apr 12, 2013

IceStella77 wrote:
It's in the my purchases section under personal, rather than redecorate or wardrobe. I can see it I just can't access it. Wedi 71 was having same prob.

have you checked in storage? sometimes new items end up in there.

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Lombax Warrior
Registered: 11/03/2012
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Re: The Casino: BETA Poker Tournament

Apr 12, 2013

 

Yay!! I got the code when I went to the casino yesterday afternoon. Thanks DL!

 

The area looks great! My gosh that was a long list of participants on the board. It was so neat to see many people I recognized on there. Can't wait to see us all there tomorrow! <333

 

 

 

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Gaming Beast
Registered: 01/11/2012
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Re: The Casino: BETA Poker Tournament

Apr 12, 2013

Just two simple steps!

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Uncharted Territory
Registered: 12/26/2012
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Re: The Casino: BETA Poker Tournament

Apr 12, 2013

Yea the list is growing pretty fast lol. I heard there were 1800 invites sent out, tho I'm sure some of the players who don't use Home daily may miss the window to redeem their bracelets. Still that's alot of competition haha, also got to thinking I wonder how many "alt accts" got invites as well. Either way I'm sure my funds will be gone fairly quick lol, if I make it passed a couple hours I'll count it as a success ;^)

 

* Noticed alot of forum names on the board too!!

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Gaming Beast
Registered: 01/11/2012
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Re: The Casino: BETA Poker Tournament

Apr 12, 2013

We're happy to see such a big turn out after one day. We're looking forward to seeing everyone out for the tournament!

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