the tech support says that they don't have servers that saves anyones gaming information at all. She was rude though. I don't know if she is lying to me or not. All I know is that I no long have my pride and joy.
She was referring to gaming, that is much different.
PlayStation Home is a separate platform from all that, it's data is saved to an online server.
As was stated, when you have the chance go onto PS Home, I'm sure you will find that everything you had is still very much there.