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Ghost of Sparta
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Re: Reality Check: some Home developers don't make enough money

Jul 24, 2013
Retro flyers? Thats Hellfire games
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Survivor
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Re: Reality Check: some Home developers don't make enough money

Jul 24, 2013

smokingpistol wrote:
Retro flyers? Thats Hellfire games

OPPS LOL Thank you SP lol. I'm still asleep grrrrrrrr

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First Son
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Re: Reality Check: some Home developers don't make enough money

Jul 24, 2013
lol the obvious problem is that sony isn't bringing in enough money from home even though many users keep saying stuff like sony's raking in money
probably has a lot to do with the user base of home being so small for what it is

...although seeing how new users are treated anyway i can't honestly say i find that surprising
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Treasure Hunter
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Re: Reality Check: some Home developers don't make enough money

Jul 24, 2013

Danger_Dad wrote:
:^/ No. A real beta tester reports his findings to the developer. I've never seen any ISE proponent/apologist report this exploit in Home's Support forum. Also, real beta testers don't teach others to cheat the system, let alone charge for it. And how much of the money that the ISE script kiddies charge for ISE cheats gets spent on Home's developers, versus getting spent on other fare available in the Playstation Store?
  • Why do people keep saying this?  The Home Support forum is for people who are having a hard time with the Home program it's self.  Having a hard time getting into the apartments you just got post it there.
  • The forum that we are in now is where Sony originally said they wanted all reports of bugs, glitches and exploits posted.

 

Another thing that ISE's apologists/supporters keep omitting no matter how often it's brought up: ISE hurts other players by stigmatizing items that were intended by the developer to be rare. My Big Tiger gear is an example of this. The complete set, -Big Tiger Ears, Big TIger Feet, Big Tiger Hands- was obtained legitimately by only one hundred players in North America. I was number fifty-two.

 

  • Again off-topic you want to talk about something like this please open up your own post with this kind of subject.
  • This topic is about Heavy Water and what they said when talking to the OP.

 


 

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Lombax Warrior
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Re: Reality Check: some Home developers don't make enough money

[ Edited ]
Jul 25, 2013

Sony ignores Home for whatever reason. Home could be as popular as other virtual worlds but, for some reason Sony could care less? Specially the NA region is neglected and we have half a** management who could careless and just want a paycheck. Even HK gets stuff NA wants and HK is DEAD! Management in other regions care about their users but, NA management doesn't care at all. If that's the case, they need to quit their job, move on and find someone who is qualified for this job because so far our "new Home Management" leader isn't cutting it.

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VP of Gaming
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Re: Reality Check: some Home developers don't make enough money

Jul 25, 2013

Before Home came out, SCE Developers told us that their primary job was to provide a platfom where third party Developers can create spaces and games for us and share their "wares" (through rewards, sales or rentals). SCE's responsibility would be to maintain that plaform, update/upgrade it and once in a while create games, spaces and wares themselves.

 

Managers (Community Managers/Digital Platform Managers) for Home do not dictate what happens in Home. They are not the creative force behind Home. Their primary job (as Community Managers) is to inform their bosses (Developers and Producers) as to the state of Home via our input, and to share any news with us that they have been asked to share (or given permission to share).

The way you play the game is the way you live your life.

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Treasure Hunter
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Re: Reality Check: some Home developers don't make enough money

Jul 25, 2013

Conrad_Max wrote:

Managers (Community Managers/Digital Platform Managers) for Home do not dictate what happens in Home. They are not the creative force behind Home. Their primary job (as Community Managers) is to inform their bosses (Developers and Producers) as to the state of Home via our input, and to share any news with us that they have been asked to share (or given permission to share).


Their primary job is to manage the administrative side of how that service is sold, and presented to the consumers.

 

At this, they are doing a terrible job.  They do not enforce much regional QA standards for developer content, which is why so many times updates happen, things do not work properly.

 

They do not have anywhere near an acceptable customer support process when it comes to issues with paid items, and issuing refunds.

 

They make poor marketing decisions when it comes to policy, such as the whole forced spawning thing.

They are slow to respond, if they respond at all, to the customer criticism of such marketing policies, such as the afore mentioned forced spawning.

And even your point as to them sharing news with us is poorly done.  They stay silent on important matters and questions of administrative management, when they are raised in this forum, even when the issue is being corrupted by rumor and falsehoods that is causing dissension in the community.

 

As managers they show no leadership in the area of administration of the service.  Yet this is their primary responsibility. 

 

 

 

 

.

 


 


 


 


Be One With The Game.

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PlayStation Community Manager (Retired)
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Re: Reality Check: some Home developers don't make enough money

Jul 25, 2013

The-Sarge wrote:

Conrad_Max wrote:

Managers (Community Managers/Digital Platform Managers) for Home do not dictate what happens in Home. They are not the creative force behind Home. Their primary job (as Community Managers) is to inform their bosses (Developers and Producers) as to the state of Home via our input, and to share any news with us that they have been asked to share (or given permission to share).


Their primary job is to manage the administrative side of how that service is sold, and presented to the consumers.

 

At this, they are doing a terrible job.  They do not enforce much regional QA standards for developer content, which is why so many times updates happen, things do not work properly.

 

They do not have anywhere near an acceptable customer support process when it comes to issues with paid items, and issuing refunds.

 

They make poor marketing decisions when it comes to policy, such as the whole forced spawning thing.

They are slow to respond, if they respond at all, to the customer criticism of such marketing policies, such as the afore mentioned forced spawning.

And even your point as to them sharing news with us is poorly done.  They stay silent on important matters and questions of administrative management, when they are raised in this forum, even when the issue is being corrupted by rumor and falsehoods that is causing dissension in the community.

 

As managers they show no leadership in the area of administration of the service.  Yet this is their primary responsibility. 

 

 

 

 

.


Incorrect, our primary responsibility to to represent the gamer as an internal stakeholder (among several) for business decisions regarding our services and products (not just Home).

 

Marketing of the products is supported by that product's Marketing team.  CS/Moderation by the CS/Moderation team. QA by the QA teams. Operations by the Operations teams. Platform development for Home by the Platform Development team.  The Community team represents the Community as a stakeholder. 

Tempest_Fire
Ex-PlayStation Network Senior Community Manager
Sony Interactive Entertainment America
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Treasure Hunter
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Re: Reality Check: some Home developers don't make enough money

Jul 25, 2013

Tempest_Fire wrote:

Incorrect, our primary responsibility to to represent the gamer as an internal stakeholder (among several) for business decisions regarding our services and products (not just Home).

 

Marketing of the products is supported by that product's Marketing team.  CS/Moderation by the CS/Moderation team. QA by the QA teams. Operations by the Operations teams. Platform development for Home by the Platform Development team.  The Community team represents the Community as a stakeholder. 


And who is it that oversees the North American Marketing, CS/moderation and QA Teams and the community team.

 

All of these fall under the umbrella of SCEA responsibility when it comes to Home North America.  Someone must be over seeing the integration of these separate departments for the unified whole that is Home.

 

This integration is what is at the root of the issues.

 

So what you are saying is that all these departments are to blame for the short comings in Home that I listed.  Short comings that have been repeatedly expressed by the consumer base, almost since Home's inception.

 

So who is the person at SCEA that is responsible for getting all these separate departments on the same page in taking care of these issues?  What Manager is responsible for that?  This is the manager that is then dropping the ball.

 

And this is the management we mean when we are complaining.  Passing the buck as to who is or is not responsible for what aspects of the service does nothing to help fix the issues.

 

 

 

 

.

 


 


 


 


Be One With The Game.

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Wastelander
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Re: Reality Check: some Home developers don't make enough money

Jul 26, 2013

 

The main reason for the state of Home is LACK OF ADVERTISING! The only advertisements about Home are only found in Home. Its been like that for years and isn't going to change. Most new PS3 users see the Home tab on the XMB and pass right over it not knowing anything about what it is. Its to late and starting now would be like trying to plug up the Colorado river with 1 tiny pebble. Imo its way past the point of no return. Smiley Sad 

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