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Jul 02 2014
By: Nariko_Chick Lombax Warrior 132 posts
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Purchased items not showing

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32 replies 829 views Edited Jul 2, 2014

Ok well I purchase some items today and the dance pack I bought from the x7 club shows up fine. But the clothing bundles i brought from the kovok store doesn't show up. I went back to the store and it shows that I never purchased it. And when I tried to repurchase it, it says content cannot be selected at this time. Idk what's going on but is anyone else having this problem?

 

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Uncharted Territory
Registered: 10/12/2011
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Re: Purchased items not showing

Jul 2, 2014
Yeah it did that to me with the Kovok shoes. Somehow I purchased them, and they don't show up or showed I never purchased them.
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Message 2 of 33 (823 Views)
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First Son
Registered: 04/22/2014
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Re: Purchased items not showing

Jul 2, 2014

Yes,  I bought the fuzzy boots from toy logic and they're no longer in my inventory or under my purchased items.  I Looked at the toy logic store and they're still 4 sale.  But I can't purchase them. 

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Lombax Warrior
Registered: 03/10/2014
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Re: Purchased items not showing

Jul 2, 2014

Yes same here. Hopefully they fix this 

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Welcoming Committee
Registered: 06/15/2011
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Re: Purchased items not showing

Jul 2, 2014

Try logging off Home then back on again. While your logged off of Home go to your "Accounts Management">>"Transaction Management">>"Service List" and check to see if your purchases show up there also.Woman Happy

=+=Irresponsible kids are raised by irresponsible parents who were once irresponsible kids themselves.The vicious cycle continues.=+=[/IMG]
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Sackboy
Registered: 02/13/2013
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Re: Purchased items not showing

Jul 2, 2014

Kovok stuff not showing up in my purchases also. I bought clothing bundles from stereo store as well. My fuzzy boots from toy logic are also missing.

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First Son
Registered: 04/22/2014
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Re: Purchased items not showing

Jul 2, 2014

The boots are showing up under services.

Message 7 of 33 (774 Views)
First Son
Registered: 07/28/2013
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Re: Purchased items not showing

Jul 2, 2014

Same here Kovok Leggins Stripes not showing up but I got a confirmation email that they did take my money

Message 8 of 33 (769 Views)
Treasure Hunter
Registered: 12/20/2010
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Re: Purchased items not showing

Jul 2, 2014
I'm missing my entire JAM bus bundle, I have it on the receipt but nothing in inventory. Smiley Sad
I did see a post from someone in Support that had the same problem but it took a week to get their items, the update must have helped.
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Lombax Warrior
Registered: 03/10/2014
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Re: Purchased items not showing

Jul 2, 2014
It shows up in my transaction history but not in my wardrobe. Oh well. Lol
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