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Apr 25 2012
By: Joystick_Warrior PlayStation Support 4438 posts
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PlayStation Home Maintenance on 04/24/12 - Disconnect Error Code Feedback

1038 replies 1030 views Edited Apr 25, 2012

Hey everyone,

We will be taking PlayStation Home offline at approximately 1:00am PDT/4:00am EDT on Tuesday, April 24th for maintenance. The reason we are taking the service down is to address the issues you have reported over the weekend regarding network errors, such as disconnects when attempting to access personal spaces.

We will need the help of the community in the hours following this maintenance to confirm that all associated errors have ceased. Please report any connectivity issues or network errors (such as D5021messages) in this thread after the maintenance period has ended and we will alert our development team accordingly.

We thank you for your support and patience with this issue.

J_W

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Shinra Executive
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Re: PlayStation Home Maintenance on 04/24/12

Apr 23, 2012

Thank you so much for letting us know officially here in SCEA. It's really appreciated reading it here in our own forums!

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Treasure Hunter
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Re: PlayStation Home Maintenance on 04/24/12

Apr 23, 2012
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Treasure Hunter
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Re: PlayStation Home Maintenance on 04/24/12

Apr 23, 2012

That's a relief, so thank you.

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Uncharted Territory
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Re: PlayStation Home Maintenance on 04/24/12

Apr 23, 2012

Thanks for the heads up.  I know a lot of people, including mysefl, are looking forward to this.  Hopefully this should also take care of or at least lessen the club chat channel disconnects?  It is SO frustrating having to switch club channels every few minutes or so.  Usually a disconnect soon follows especially if I don't switch.

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First Son
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Re: PlayStation Home Maintenance on 04/24/12

Apr 23, 2012

Error D5021 when going to personal spaces

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Treasure Hunter
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Re: PlayStation Home Maintenance on 04/24/12

Apr 23, 2012

Thank you for the update.

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Treasure Hunter
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Re: PlayStation Home Maintenance on 04/24/12

Apr 23, 2012

SpdrGrl09 wrote:

Thanks for the heads up.  I know a lot of people, including mysefl, are looking forward to this.  Hopefully this should also take care of or at least lessen the club chat channel disconnects?  It is SO frustrating having to switch club channels every few minutes or so.  Usually a disconnect soon follows especially if I don't switch.

Oddly enough, I was having club chat dc's days before these errors codes even appeared.

Guessing it was Home's way of warning me for the bad few days we've had this past weekend.

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Uncharted Territory
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Re: PlayStation Home Maintenance on 04/24/12

Apr 23, 2012

xMINDBlIlURx wrote:

SpdrGrl09 wrote:

Thanks for the heads up.  I know a lot of people, including mysefl, are looking forward to this.  Hopefully this should also take care of or at least lessen the club chat channel disconnects?  It is SO frustrating having to switch club channels every few minutes or so.  Usually a disconnect soon follows especially if I don't switch.

Oddly enough, I was having club chat dc's days before these errors codes even appeared.

Guessing it was Home's way of warning me for the bad few days we've had this past weekend.

I've been having club chat disconnects for MONTHS and it got worse after the ghost glitch patch.  Why...I have no idea but it did.  It used to be rare that I got disconnected from Home.  Now, I can't go 1 single day without getting disconnected several times.

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Treasure Hunter
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Re: PlayStation Home Maintenance on 04/24/12

Apr 23, 2012

SpdrGrl09 wrote:

xMINDBlIlURx wrote:

SpdrGrl09 wrote:

Thanks for the heads up.  I know a lot of people, including mysefl, are looking forward to this.  Hopefully this should also take care of or at least lessen the club chat channel disconnects?  It is SO frustrating having to switch club channels every few minutes or so.  Usually a disconnect soon follows especially if I don't switch.

Oddly enough, I was having club chat dc's days before these errors codes even appeared.

Guessing it was Home's way of warning me for the bad few days we've had this past weekend.

I've been having club chat disconnects for MONTHS and it got worse after the ghost glitch patch.  Why...I have no idea but it did.  It used to be rare that I got disconnected from Home.  Now, I can't go 1 single day without getting disconnected several times.

I've had my share of club and group dcs on Home, in the past few months.

A few days up until all these errors started getting out of hand, I couldn't even stay in club or group chats.

Even restarting Home, I would come back to no clubs available and I couldn't join groups.

Sometimes, I don't get kicked from Home when I get removed from clubs by whatever seems to be the reason.

It's usually a hit or a miss. I know I haven't been to my apartment in like two days, because I know I'll dcd. xP

I was even playing EU Home earlier, it's just as bad.

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