The V in HCV stands for Volunteer. Unpaid, non sony employee, who volunteered to participate in specificly being recognizable in home, and hosting or helping in certain Home team originated things. They now have a neon sign, and don't have to spend every moment they spend on home with it on. Some people do help, and don't expect recognition or anything in return. There are clubs, that focus on helping in various aspects. Home does have alot of community, and help options.
NA home is the only one with an Activity board / Craigs list creeper troll board. The others have a quest board only, if anything. Look through the EU Home forum, and note the parallels of discussions on numerous topics that take place here. Note the difference in their home team actively participating in their forum, creating threads, answering questions. Asia Home, posts scheduled down time, and other info often on the opening message as you enter Home.
I would post links to some of the other official home sites, but since a certain Home info and resource site isn't allowed to be posted, while others are, google them.
The once a week, who knows what day, Blog post on home, is the worst source of reliable info on Home. Its back filled with misleading vague teasers, even when there is new space content not completely based on virtual shopping.
5 weeks of disconnects going on, world wide, and the bulk of direct sony input on it has been they fixed it, weekly.
Freezing, had a debate if it even existed over a year ago, on their "support" forum. Moderation being ineffective on it, trolling, perving, harassment, has been discussed and diverted or locked numerous times.
Numerous things have been slid in completely under the radar, underhandedly. Targeting has been crippled and rediculous for how many months? Pool and Bowling were touted as "fun increasing fixes". Waterfall terrace fishing game was "fixed" they replaced the game with a different version, that was part of why it bugged, and reset all progress to 0. Undermining hours of work of people who had played it, and not a peep from them on it even after discussing it here was mini modded and trolled into the support abyss. It took months of debate to even get it across that the space was bugged again, and then they pull this and call it fixed. Many issues are handled the same or worse.
I first came here, when my waterfall terrace space broke last year, looking for info. Ran into the delete space, clear cache broken records, fell for it, and redownloading every space and all furniture gone in waterfall terrace was the only change. When they did properly fix it months later, it needed redownloaded, loaded, and kept all my progress.
Discussing broad long existing, chronic problems, and acute specific issues is important to improving Home. Most of those discussions aren't Home bashing, or whining. Some here want to hide issues and divert discussing them, under some misconception it helps home in the process. Many of the things mentioned are encountered constantly, and all the smoke blown and sunshine, facades, look over here at this shiney new whatevers, doesn't help home in any way. Many of the issues discussed are negatively impacting Home, and driving users away or to spend less and less time and money.
Several third party developers have shown they utilize this forum for input, and participate in various ways and levels. The NA Home Team, Home Core team, doesn't, on their own forum, says volumes constantly, in their hiding and silence.
as great as home became over the last3 years, i never understood the lack of communication from sony themselves. n never address ongoing issues, as for the hcvs, i think thier fantastic, they helped me countless amount of times
Watching the community grow from Closed beta of 08' was so neato. Playstation Home went from 2 personal spaces, 5 public spaces, and very little items to dress out avatar with to this hugh community with almost more then we could do or keep up on.
I for one enjoy home and always will enjoy it. It's my downtime to have the time I want on Home.
When you have an event, post it on the activity board if you want. A session of a space holds how many people? The bulk of the content on the activity board is people looking for? Last I looked it wasn't community events. Just posting info here, has had events being targeted by freezers. Many of the events here are chances for forum members to do things together. Even if you only read the forums, you are also a member, to all those that read only.
Remember the widely published aurora and other halloween events? Remember how the public reacted to them? The only way to have an event and include everyone, is directly through the home team. Get it set up so going on any session, of their event space triggers the rewards.
Attacking HCVs for not doing what you think, when you think, the way you think? Second day back in a year, and you have enough info to soap box on home activism, and community. I don't think they have Home elections, so what ever Home office your politicing on, is non existent. You can talk to how many people, and suddenly have the pulse of the community in 2 days?
Surveys are only as good as their carefull non steering, but direct focused questions, how they get handled, and interpreted. Asking random users open general questions, isn't useful for getting a concensus on any narrow issue or idea on anything ever. Planting or steering the questions, isn't useful or usable user information. The polls here are prime examples of how not to do surveys, typically. The tepid response and votes most get, are beneficial?
This was a issue for the 3 years I have been on and it still hasnt changed. I have seen nobody stand up and say something about it maybe they are scared or nervous of what might happen; They may get attacked or critisied for doing something good or wanting to do something good for this community. I personally find it quite intresting how you are saying im on a "soap box" for wanting to help rebuild this community. It doesnt bother me if everybody disagrees with me I will not stop untill everybody knows what is going on whether they are on here all the time or on the game its self! I want to help everyone! you can sit on here and critise me for it or not, but I may have just been back for 2 days but I have been around long enough to know what is needed to be changed for the better of the community!
you have to understand that these forums is not where the "average" user tends to come you need to be in PlayStation®Home day in and day out.
Exactly the reason we need to spread the word about the blog to the "average" user, as it is the only official source for information about new releases!
Yet these blogs NEVER answer the questions about all of the issues we've been forced to accept (disconnects, freezing etc). They instead dangle carrots for the next new shiny object. This is what Home seems to continually ignore and I believe is a catalyst in the growing dissatisfaction overall. Instead of telling people what they should be reading, it might be a better idea to address the problems that they are asking first.
I agree the value of money needs to be on the minds a bit, if you spent 30,000$ on a car and the tire fell off right when you drove it off the lot, you would proably want to know what is wrong with it. same goes for Home, these people put there money into Home and if something doesnt work right or they get kicked before they can go to a personal space they should have the right to know what the problem is and what actions are being took to fix the problem.
Numbers I encountered in the 2011 outage press coverage, and the 27 million they cited on theses forums recently, weren't properly quantified on any aspect. NA home is the biggest, any numbers of peak use, or even any defining numbers of any kind, aren't able to be found, that I have seen. The vague user ids numbers have likely increased over the last year. NA Home users come from every corner of the globe. Home, its focus, direction, and some of its issues have changed over the last year. Some issues have seen little if any change.
With all that in mind, How many people do you need to ask, to speak directly on behalf of the community on anything?
Without attacking any group or individual, can you make your findings or points clear, and them not come across as an agenda you may or may not have discussed with a few?
It does suck that I find out about curtain events in home when I'm online and not when I'm actually in home. people who don't frequent home will probably miss out on some cool events because they aren't announced. I usually, on accident, find something new that I didn't see an announcment for in home. I just wish home gave us more info on all events and not just the biggest ones.
"I'm not a failure because I didn't win, I'm a failure because I didn't try." - Kev
The steps are going to be key!
Commuinty Reconstruction Plan
Step 1 - Rebuild, This is going to require patience from the users, and require the mind set of the workers to fix it and fix it to last not fall apart! find the cause of the error messages ad id how to keep them from appearing again. However before the rebuliding process begins there needs to be multiple messages through out PlayStation®Home informing users of the rebuilding to come and give them a estimated date and time as to when it is expected to begin and end.
Step 2 - Advancement, after PlayStation®Home has completed the rebuilding process make sure the community stays stable. I would suggest that there be information boards placed in every space, describing the space and all that it has to offer! I noticed there was something like a information board in the casino. Continue to make the community fun and entertaining, everybody likes to have fun and feel apart of something!
Step 3 - Inform, anytime anything is happening that will effect the users gameplay inform them with multiple messages through out PlayStation®Home like a newspaper, inform people of who, what, or is the biggest topics in PlayStation®Home!
Step 4 - Inforce, in the spaces that are more violent prone is where the Moderators should be most of the time, also if there is a gang or group that is a threat to the community then the proper inforcement should be placed on the Managers of PlayStation®Home, if Moderators are reciving complaints about a paticular group or gang in PlayStation®Home then it should be relayed to the Managers to decide the punishment. you can handle one bug, but a infestation is for the exterminator!
Step 5 - Involvement, all Moderators need to be seen in PlayStation®Home, all Managers need to be seen in PlayStation®Home. I know that they rarely make appearences because of so called "favortism" the reason "favortism" is brought up is because the only pictures or images of them is with the higher class of people, Moderators and Managers understand that you are the leader EVERYBODY in this community depends on you all to keep PlayStation®Home fun and enjoyable. Next time your in a space say hey to member of our community take a picture show everybody that, that user is just as important as the higher class user!
I do belive that PlayStation®Home can go above and beyond by living by these 5 steps! I am here to help this community and will do all I can to help it!
This plan is a bit illustrious in my opinion and here's why.
Home needs to be completly rewritten and revised. You dont put band aids on a shotgun blast to stop the bleeding.
You cant keep patching leaks, tweaks and exploits by adding more and more code without affecting how these codes interact with each other somewhere else. Its for this reason all the remaining junk code needs to be removed and a completly rewritten source code needs to be implemented.
I doubt that Sony is willing to spend the money that this would undertake especially with them claiming revunue losses at about 2 Billion dollars. Gaming industry platforms tend to be feed or famine and are always rollercoaster rides for shareholders.
Since the PS4 is already in production, and Sony pushing (and greatly dependant on the Vita to bail them out) they still have yet to even hint if Home will make it to the next gen console or not. The eternal optimists here are adamant that it will, yet this is a business and the suits who are paid to project financial losses and gains at Sony are the ONLY people people who really have the final say so. Not the home occasional user, not the community as a whole, not the mods, mini mods or people with Ipods.Its the Board of Directors and if they dont see it as being viable or condusive to next fiscal quarters projected revenue gains then the plans of one home user are moot.
Secondly, I'm not so sure about information boards being plastered everywhere. Its a bit intrusive and for lack of a better word 'commercialized'. While waiting for home to load is the ideal message enviroment because we have nothing else we can do but sit and read and wait to load. I for one dont want boards in every space on home.
As far as T.O.S enforcement goes, I think there should be kiosks or Mod Stations in every public space that are manned 24-7. I guarantee this would cut thru the drama and stupidity like a knife thru butter. Its not too intrusive, and doesnt project a Sony Cop enviroment. yet we KNOW our reports are being fielded in real time.
As far as Mod favortism, I wont even start on that, but regardess as to how it would be dismissed and waved off... it most certainly DOES exist. And thats all I'll say about that. Good luck gettin that fixed. LOL
While your plan has good intent, I just dont see it being implemented anytime within the next 50 years