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Jul 10 2013
By: RiichBoii_Skooly First Son 6 posts
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Lockwood Venue Will Not Let Me In On PSHome

7 replies 213 views Edited Jul 10, 2013

I recently got a new ps3 with more space gbs. I tranfers my data from my old ps3 to my new ps3 successfully. I logged onto my account and got on pshome. As soon as it loaded I noticed a big void sign on my lockwood venue apartment and i could not enter into the personal space. I brought the hollywood hills bundle around the same time I got the LKWD Venue. The Hollywood Hills are ok and working just fine. I called Sony and The reps gave me the steps on what to do by clear my cache and re-installing Home and it still didnt work. I dont know what to do now. I feel like that $8.99 I had spent was wasted. I need help

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Fender Bender
Registered: 12/28/2011
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Re: Lockwood Venue Will Not Let Me In On PSHome

Jul 10, 2013
I haven't heard of this issue before but it's recommended you post this in the PlayStation Home Support section of the forums so the support team may assist you with the matter.

Link to PlayStation Home Support - http://community.us.playstation.com/t5/PlayStation-Home-Support/bd-p/22578
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Treasure Hunter
Registered: 08/18/2012
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Re: Lockwood Venue Will Not Let Me In On PSHome

Jul 10, 2013

You may have to try what they said more than once. Check and see if you really have it bought.

Or you may have to delete and reinstall home. Call Sony again if it doesn't work.


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Survivor
Registered: 09/10/2012
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Re: Lockwood Venue Will Not Let Me In On PSHome

[ Edited ]
Jul 10, 2013

RiichBoii_Skooly wrote:

I recently got a new ps3 with more space gbs. I tranfers my data from my old ps3 to my new ps3 successfully. I logged onto my account and got on pshome. As soon as it loaded I noticed a big void sign on my lockwood venue apartment and i could not enter into the personal space. I brought the hollywood hills bundle around the same time I got the LKWD Venue. The Hollywood Hills are ok and working just fine. I called Sony and The reps gave me the steps on what to do by clear my cache and re-installing Home and it still didnt work. I dont know what to do now. I feel like that $8.99 I had spent was wasted. I need help


I'm not accusing you of anything, but I wonder if lockwood has found a way to block people from stealing content from their gift machines now. Just like the casino penthouses that was a reward, and now people that obtained them wrongly can't get in. Is it possible Lockwood has done this too. Granted, people would only be able to get a venue skin if they decided to steal, but I could see them somehow locking up the space to be unusable if someone did that. any thoughts?

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First Son
Registered: 07/10/2013
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Re: Lockwood Venue Will Not Let Me In On PSHome

Jul 10, 2013
Nope I havent did Nothing. I got a psn card and i brought thye apartment for 8.99 and then i got my hollywood hills. and as soon as i transferred ps3's i couldnt go into them
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Treasure Hunter
Registered: 01/17/2012
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Re: Lockwood Venue Will Not Let Me In On PSHome

[ Edited ]
Jul 10, 2013

Keep trying till you get a refund 

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Lombax Warrior
Registered: 08/29/2012
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Re: Lockwood Venue Will Not Let Me In On PSHome

Jul 10, 2013

Well hellokittyxo LKWD venue is not a gift machine item and i would'nt go around assuming everything is "stolen" now a days. As for you RiichBoii i would go to link LegoFire posted in his response and post this problem in there, thats the home support forum. Try addressing it to Joystick_Warrior as i find him to be a fantastic home tech. This sounds to me like and issue on sonys end and i say that because not too long ago we all had to upload our save data to sony servers, futhermore all our puchases were always save on their server so an issue with a purchased item would need to be resolved on sonys end. It is possible that even though you successfully transfered your data from ps3 to ps3 that home data bugged up when connecting to ps home. Again best try support forum and the techs there, goodluck RiichBoii i hope the issue is solved for you fast Smiley Happy

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First Son
Registered: 07/10/2013
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Re: Lockwood Venue Will Not Let Me In On PSHome

Jul 10, 2013

THANKS FOR THE ADVICE

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