I own this space on an alt account. I was never able to get the reward. I have tried on several of the 31st days. Hopefully it will unlock today.
Just curious. Was anyone able to snag the Haunted Organ yesterday on the 31st?
I believe it used to be that the official "start time" of a Lockwood reward day nominally began: at 5pm PST (4pm PDT) of the previous day (i.e., on October 30th and extended until 5pm PST of October 31st). Seeing that Lockwood is a British developer, their "reward day" was defined by settings in the UK timezone, starting at 1am BST. This of course is 8 hours ahead of Pacific Standard, and has caused some inconvenience in the past.
It's possible that Itcob and Wolf may have previously run afoul of the reward day cutoff, if you've been checking for the reward only after 5 pm PST when, according to BST time, it was already November 1st!!!
However, I'm told that the reward period has been modified to follow the "day" defined by a user's timezone on their console, i.e. 12:01 am midnight to 11:59 pm midnight. This is a much better idea, and I hope it worked out for you.
Now my lingering concern here is whether Lockwood's switch from the Edgecast servers to the Amazon host servers caused any issues with the Nightmare Yacht in specific. Or with any other day-based reward spaces?
Hard to tell, so I can say that they're going to be relying on reports from us in order to sort it out. Feel free to let them know here!