New users please stop assuming Moff is lying, for one he's been around a lot longer than you, two dont shoot the messenger, and three other people are reporting having sinilar convos with Sony staff. So instead of calling someone a liar why dont you all pick up a phone?
Whether you believe Moff or not, and I've never known him to lie for the record, is immaterial. If I was in charge of that call center I'd have reprimanded Gail harshly for her tone, let alone her divulging, which is more than likely misinformed since representatives are never privy to such discrete information as to reasons why Home would or would not continue. And if Gail is really a "specialist", then you Moff should have gotten and disclosed a last name. Otherwise your OP is moot, I'm afraid.
Finally, as much as I would like to see any confirmation of Home's future, I really am getting sick of these threads. All they do at this point is stir up emotions unnecessarily, and if that isn't the definition of "bullying" then I don't know what is.
If you want to have a constructive discussion about why Home should or should not continue, that's fine. But I'm tired of this merry-go-round and this is my absolute last post on the matter until there is official word. I hope that others will join me and just have whatever fun we can on Home for as long as its around.
You can call them yourself instead of accusing the OP of fabricating it!!!!