We’re super excited to see how much everyone is enjoying our brand new Acorn Meadows Park space. We've been overwhelmed by the number of positive comments many of you have left here on the forum, through tweets, and via email.
We are aware that some people are experiencing a few problems in the park, largely related to the popularity of the launch. Thanks to everyone that has been in contact with us with information regarding these issues, it's proved invaluable in working to identify and resolve them. We are currently testing fixes for these issues, and as part of this we have had to temporarily disable some of the shop functionality and the levelling up system.
Thanks to the feedback from the community we identified a problem that occurred when a player hit an XP level of 16. From then on the player would repeatedly "level up" until they left the park. Returning to the space would cause this levelling-up to continue. As a result we've disabled this system temporarily and returned any levels higher than 16 back down to 16. It is still possible to obtain additional XP as before, but no levelling up will occur for now. We will update you when we know more.
If you would like to get in touch with us directly with any issues you may be having, please send us an email over to email@example.com and we’ll get back to you as soon as we can.
We’ve got a lot of great updates planned for Acorn Meadows in the near future, and would love to hear some of your ideas on what you would like to see appearing there.
Once again thank you to everyone for all of the great feedback you’ve given us; it means a lot to the team here at VEEMEE. We are all working as hard as we can to ensure that your visit to Acorn Meadows is as enjoyable as it can possibly be.
Welcome to the forums, veemee_alan. It's a pleasure having you to post here in the PSN forums and we Home users are happily pleased by you guys creating the Acorn Meadows Park area. I hope you can address the bugs that you have mentioned and make it run pretty smoothly so it can enjoyable for any user.
Customer Service - 1-800-345-7669
Account and Billing Support - 1-877-971-7669
Sony Rewards - 1-888-715-7669
Thanks for the update. I just wanted to say how awesome this space is! You guys did a wonderful job with the design. It's almost like a new and very much improved Central Plaza.
One suggestion for future updates would be an area with enjoyable music. Perhaps a spot with animated park musicians, playing songs while sitting on a bench, or steps? With an option to give tips, of which could even be a new Quest.