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Feb 01 2013
By: XemnessHD First Son 2 posts
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Granzella Store (This Wednesday)

10 replies 340 views Edited Feb 1, 2013

Granzella®

 

Store Troubleshoot:

 

Many users have purchased contents and items from Granzella Store this week,

after 10-60mins from the Maintenance completion.

 

If you realise this week (2.1.12)'s Update, all your purchases from Granzella are not shipped to your Wardrobe.

Reason is, Granzella Staffs have been re-identifying and editing the Clothes's code and Price value.

 

Here are the Reports reaching Sony Lately & From Friends:

 

 

meunite_luv:

I spent $5.99 on Gang Leader Bundle (Red Color) and its not in my Wardrobe WTH!!

PSN HELP ME.... :'(

 

HunterGamesEU:

guys help me plz... I got stuck at the Granzella store, then my $18 are all gone after i bought the Sword, and its not in my WD.. :/

 

manKINDness:

sweet jessus! where is my ITEMS that I bought???? o.O'

 

Okaminuntsu82:

Vewwy Bad GWANZELLA  o.o

 

 

Recently,

the issue wasn't solved, yet. As you see GRANZELLA in PlayStation®Home is still (at the moment) being fixed. Many users have suffered this issue, and many have lost their pennies and dime. Would they retrieve their MoneyBack as REFUNDED? Or will this issue resolve fast and their clothes are all served?

 

Stanly Hutson (Staff at Granzella),

says "We are terribly worried about people's choice of not picking us again. We are on the way to serve FREE CLOTHING for everyone and to resolve the bugg on the loose."

 

Worry not,

If you did buy, there's gonna be an option soon.

 

 

by XemnessHD

 

 

 

 

Any Suggestions, Advices or Comments?

Don't be shy, they are happy to hear from you.

Message 1 of 11 (340 Views)
Treasure Hunter
Registered: 07/04/2011
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Re: Granzella Store (This Wednesday)

Feb 1, 2013

XemnessHD wrote:

 

 

Stanly Hutson (Staff at Granzella),

says "We are terribly worried about people's choice of not picking us again. We are on the way to serve FREE CLOTHING for everyone and to resolve the bugg on the loose."

 

Worry not,

If you did buy, there's gonna be an option soon.

 

 

 


What I have bolded, then turned to black.

Does this mean they're giving out free clothes soon, or what?

I'm rather confused on that part.

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First Son
Registered: 02/01/2013
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Re: Granzella Store (This Wednesday)

Feb 1, 2013

 

Spoiler

Reply: From XemnessHD

 

 

@xMINDBlIlURx: Yes.They are handing out FREE CLOTHING, mostly, over 25 items as they inform Sony.

It's going to be amazing!

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Treasure Hunter
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Re: Granzella Store (This Wednesday)

Feb 1, 2013

XemnessHD wrote:

 

Spoiler

Reply: From XemnessHD

 

 

@xMINDBlIlURx: Yes.They are handing out FREE CLOTHING, mostly, over 25 items as they inform Sony.

It's going to be amazing!


Well if this is the case, I guess we'll have to wait and see if it reaches our server.

 

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PlayStation MVP
Registered: 07/31/2011
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Re: Granzella Store (This Wednesday)

Feb 1, 2013
I feel a little skeptical about this. Could you post a link or something?
Message 5 of 11 (288 Views)
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I Only Post Everything
Registered: 10/31/2011
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Re: Granzella Store (This Wednesday)

Feb 1, 2013

Seems it's coming from this.

 

 

http://community.eu.playstation.com/t5/PlayStation-Home-General/Missing-Granzella-Bundles/td-p/18199...

 

Hello Everyone,

 

We are aware that some users had problems with missing items from the bundles mentioned below and we’d like to inform you that we will be processing refunds for these users early next week.

 

The issue only affected purchases for a short time after the maintenance window last Wednesday 30th January, and anyone purchasing the items now will have no problems. Refunded users can also repurchase with confidence if they wish.

 

Please note that this is a SCEE Store issue and not the fault of Granzella.

 

We're very sorry for the inconvenience.

 

Items:

Female Gang Leader Set (Navy Blue, Women)

Female Gang Leader Set (White, Women)     

Succubus Wing Set (Black Wings)

Succubus Wing Set (Violet Wings)        

Succubus Wing Set (Red Wings)

Message 6 of 11 (281 Views)
PlayStation MVP
Registered: 07/31/2011
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Re: Granzella Store (This Wednesday)

Feb 1, 2013
Ah, thank you. Hadn't seen that.
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Treasure Hunter
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Re: Granzella Store (This Wednesday)

[ Edited ]
Feb 1, 2013

Seems to be an EU issues, which probably means it doesn't pertain to our server.

 

Edit: After clicking the link, I notice it has no mention of the free thing the OP mentioned.

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Lombax Warrior
Registered: 12/27/2011
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Re: Granzella Store (This Wednesday)

Feb 1, 2013

Grrr, I hate  when I lose my pennies and dime  =/



---------------
It's not enough to leave this falling kindly
You burn my star down twice as brightly
It's just your half light undertow
But if you need forgiveness....
...I don't know
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Lombax Warrior
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Re: Granzella Store (This Wednesday)

Feb 1, 2013

logicbomb_DE wrote:

Grrr, I hate  when I lose my pennies and dime  =/


I'm afraid I lost all my cents too.

 

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